General Manager Retail

The Cavco Family of Companies•Woodward, OK

3d•Onsite

About The Position

The General Manager Retail is responsible for leading a sales center to achieve sales goals, profitability, and customer satisfaction. This role involves hiring, training, and developing a sales team, coordinating customer services, overseeing record-keeping, and implementing the company's sales system. The General Manager must also maintain awareness of market conditions, competitor activities, and financing options, while developing effective marketing campaigns. Ethical business conduct and continuous skill improvement are essential. Travel may be required.

Requirements

Sales experience required
High School diploma

Nice To Haves

Management experience preferred
Hard working and willing to work long hours and weekends
Self-starter with a strong work ethic
Enthusiastic and positive in personal outlook
Strong interpersonal skills in communication, problem resolution and motivating others
High achiever and competitive
Able to influence others and persuade them to take action
Ability to manage multiple priorities and multi-task
Ability to set clear priorities and direction for self and others
Disciplined – able to follow structure and systematic approaches
Self-confident, but able to receive feedback and learn from experience

Responsibilities

Hire a team of sales consultants and administrative support staff to achieve results within the sales center.
Train and develop people so they can perform their current job and be prepared for career growth.
Coordinate services for customers with contractors, the factory, and lenders.
Oversee the record keeping and management of customer files, corporate files, lender agreements, and documentation related to operations of the sales center.
Accountable for volume of sales, profitability of home sales, customer satisfaction, and referral generation.
Maintain profitability of the sales center.
Provide leadership in implementation and adherence to the company sales system.
Responsible for conducting business in an ethical manner consistent with our Code of Conduct and legal practices.
Maintain awareness of financing options and land availability in the market.
Have awareness of competitors in the local market and the distinct value Palm Harbor provides.
Continue to learn and improve skills in selling, leadership, and building relationships with customers.
Development of effective marketing campaigns to drive online and in person lead generation.
Travel required as needed.