General Manager - Retail - Espanola, NM

Champion Homes•Espanola, NM

6d•$80,000 - $140,000•Onsite

About The Position

Champion Home Builders, Inc. is seeking to hire a General Manager to join and oversee our retail team at the Homes Direct of Espanola, NM location. Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee. This role directs and controls the administration of a Sales Center. It plans, develops and implements goals in conformance with operational procedures and authorities given by the corporate office. The General Manager is directly responsible for profits/losses of the Sales Center.

Requirements

Strong analytical and decision-making skills.
Strong business acumen with strength in dealing with numbers.
Strong leadership skills.
Strong verbal and written communication skills.
Ability to respond promptly to customer needs.
Passion and optimism, and the ability to inspire respect and trust among employees.
Strong work ethic.
Must live the Champion Operating Principles.
Bachelor's degree (B.A.) from a four-year college or university; or 5 years retail customer sales / large ticket sales experience and/or equivalent combination of education and experience.
Must be able to travel up to 10% of the time annually.

Nice To Haves

Successful manufactured home sales experience is preferred.
Prefabricated/Manufactured home industry experience strongly preferred but not required.

Responsibilities

Plans and develops growth of the operation, looking for opportunities to expand and conducting market evaluation of competitors.
Responsible for all hiring, training, and development of Sales Center employees to ensure long-term productivity.
Conducts regular training programs for all employees.
Supports the team to continually prioritize leads.
Helps move transactions through the pipeline.
Ensures that processes are followed throughout the sales process.
Creates and maintains good working relationships with lenders, installers, and contractors.
Maintains a pristine appearance of the Sales Center to be customer friendly.
Embraces the value of great customer experience.
Engages with customers and the team.
Other duties may be assigned.