General Manager - Retail

Wellsville Carpet Town Inc•New Philadelphia, OH

8d•$65,000 - $110,000•Onsite

About The Position

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager in our New Philadelphia showroom, you are the heartbeat—setting the tone, driving performance, and creating an environment where both guests and team members thrive. This role is ideal for a leader who loves being on the sales floor, developing people, and building a high-performance culture rooted in accountability, trust, and fun. You’ll oversee the showroom, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience. As the General Manager, you are the captain of the ship. Your leadership directly impacts sales performance, team engagement, and the overall success of the showroom. You play a critical role in driving top-line performance and operational excellence, developing future leaders and building a strong succession bench, reinforcing company values, strategies, and standards, and creating a workplace where people feel supported, challenged, and proud to belong. Your presence on the sales floor, commitment to coaching, and ability to read and react to business trends are what separate good stores from great ones.

Requirements

Retail leadership experience required; General Manager experience strongly preferred
Proven ability to drive results through people, coaching, and accountability
Strong communication skills and comfort leading teams and meetings
Ability to adapt quickly in a dynamic, fast-paced environment
Solid organizational and time-management skills
Comfort using Microsoft Office and modern collaboration tools
High School Diploma or equivalent required
Previous store-level retail leadership experience required

Responsibilities

Oversee the showroom, leading a team of Home Furnishing Consultants and store leadership to deliver strong sales results and a true 5-star customer experience.
Drive top-line performance and operational excellence.
Develop future leaders and build a strong succession bench.
Reinforce company values, strategies, and standards.
Create a workplace where people feel supported, challenged, and proud to belong.
Lead from the front in a fast-paced retail environment.
Build engaged, high-performing teams through hiring, coaching, and development.
Be present on the sales floor and influence the customer experience in real time.
Create clarity around expectations, performance, and company initiatives.
Hold yourself and others accountable while fostering a positive, supportive culture.