General Manager - Retail Garden Center

AlphaHire•Vaucluse, SC

2h•Onsite

About The Position

We are seeking a General Manager to lead the day-to-day operations of a high-volume retail garden center. This is a senior leadership role responsible for driving store performance, merchandising strategy, customer experience, and team development across multiple departments. You will work closely with ownership to grow revenue, improve operational consistency, and create a destination retail experience. This role is ideal for a hands-on leader who can balance big-picture strategy with floor-level execution.

Requirements

5+ years of experience in retail management (garden center, landscaping supply, or similar preferred)
Proven experience leading teams in a customer-facing retail environment
Strong background in merchandising, product presentation, and sales strategy
Experience managing multiple departments or store functions
Track record of improving customer experience and driving revenue growth
Strong leadership, communication, and team development skills
Comfortable in a hands-on, fast-paced retail setting
Experience with inventory management, staffing, and daily operations

Responsibilities

Oversee all retail operations, including sales performance, merchandising, and customer experience
Lead and develop store managers, supervisors, and frontline teams
Design and execute merchandising strategies to drive foot traffic and increase average ticket value
Monitor daily sales, staffing, and operational performance across departments
Enhance the in-store customer experience through layout, service standards, and training
Partner with ownership on business strategy, seasonal planning, and growth initiatives
Manage inventory flow, product assortment, and seasonal transitions
Build a strong, accountable team culture focused on service and results
Identify operational gaps and implement systems and process improvements