General Manager - Ramp Operations

Worldwide Flight Services, Inc. • Chicago, IL

22h • Onsite

About The Position

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us? The Cargo Ramp Ops General Manager provides leadership oversight at the station for all aspects of operational performance and service delivery in the Airport environment including operational activities below the wing.

Requirements

• Minimum 4 years of management experience in an operational environment.
• Minimum 2 years of ramp leadership in an airport operations environment
• High School Diploma or equivalent required

Nice To Haves

• Bachelor’s degree in a related field preferred
• Effective decision-making skills with a focus on goal-oriented leadership
• Expertise in identifying problems, analyzing situations, and devising effective action plans, along with knowledge of continuous improvement methodologies

Responsibilities

• Operational planning and safe execution of all Ramp operations
• Department Administration and Financial Controls - Responsible for accomplishing budgeted financial objectives and maintaining an effective and involved workforce comprised of unionized, management & administrative employees.
• Operational performance and Customer specific SLAs
• Ramp GSE oversight and compliance with airport and corporate policies
• Position interfaces frequently with other departments including Station Operations Center, Customer Service, Business office, Flight Operations, Onboard, Maintenance, in addition to government agencies, airport authorities, business partners and vendors
• Collaborates with Union leadership to ensure fair and accurate administration of collective bargaining agreements, and ongoing positive Union-Management relations.
• Active involvement in local airport community (TSA, Airport Authority, other airlines)
• Working with Business partners: Government Agencies (TSA, FAA); and Airport Authorities

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED