General Manager & Programming Lead, House of Sound – Bose Luxury (McIntosh & Sonus faber)

Bose Corporation•New York, NY

2d•$108,500 - $149,150•Onsite

About The Position

House of Sound is the flagship expression of Bose Luxury—a living, immersive environment where sound, design, and culture come together to define a new standard for luxury audio. More than a showroom, House of Sound is a brand beacon and cultural platform—designed to attract new luxury audiences, inspire desire, and demonstrate the emotional and experiential power of McIntosh and Sonus faber. The General Manager & Programming lead is responsible for operating, curating, and elevating this space—ensuring that it delivers exceptional daily experiences while also establishing House of Sound as a relevant destination within the luxury and cultural landscape of New York City. This role blends operational excellence, cultural programming, and client experience—ensuring the House is both flawlessly run and continuously evolving.

Requirements

8–12+ years in luxury retail, hospitality, experiential, or cultural programming
Experience managing high-end spaces and event programming
Strong network or ability to engage tastemakers and partners
Experience delivering VIP client experiences
Strong operational and leadership capabilities

Responsibilities

Coordinate with Bose Facilities to maintain functionality, aesthetics, and operational readiness
Ensure luxury-level standards across presentation, cleanliness, and systems
Manage vendors, maintenance, and day-to-day operations
Develop and manage a dynamic programming calendar
Recruit tastemakers, cultural leaders, and luxury partners
Establish House of Sound as a destination within NYC luxury ecosystem
Oversee hospitality team and guest journey
Coordinate audio / training specialists to deliver exceptional demos
Ensure high-quality, emotionally engaging listening experiences
Develop brand-specific and cross-brand environments
Partner with Creative to evolve spatial storytelling
Recruit partners to enhance aesthetics and functionality
Host VIP visits, tours, and demonstrations
Support dealer-led sales through high-quality experiences
Create environments that drive desire and conversion
Build relationships across luxury, design, and cultural communities
Represent House of Sound at external events and experiences
Extend brand presence beyond the physical space
Partner with Product & Property Marketing, Activation, Training, and Creative
Ensure alignment, planning, and execution across all initiatives
Track event effectiveness, guest engagement, and sales influence
Identify opportunities to improve programming and experience