General Manager – Operations | Perishable Freight & Logistics

ALL IN ONE Employment ServicesMiami, FL
Onsite

About The Position

We are seeking a hands-on General Manager – Operations to lead and optimize our warehouse, transportation, and logistics operations for a growing perishable freight forwarding company in Miami.

Requirements

  • Proven experience managing warehouse, trucking/transportation, logistics, freight forwarding, or perishable cargo operations.
  • Strong operational leadership and team-management skills.
  • Hands-on management style with the ability to train, develop, and lead employees.
  • Strong understanding of perishable cargo, cold chain, temperature-controlled logistics, and time-sensitive freight preferred.
  • Excellent problem-solving, communication, organizational, and decision-making skills.
  • Must be based in or able to work in Miami, FL.

Nice To Haves

  • Experience designing, organizing, or launching a warehouse operation is a strong plus.
  • Experience with KPIs, SOPs, WMS/TMS, dispatch, inventory, transportation management, and process improvement preferred.

Responsibilities

  • Design, implement, and continuously improve warehouse and transportation operations.
  • Lead daily operations, ensuring efficiency, productivity, service quality, and on-time performance.
  • Develop and manage warehouse processes, SOPs, workflows, inventory flow, loading/unloading, and cold-chain procedures.
  • Oversee trucking operations, carrier coordination, dispatch, routing, and delivery performance.
  • Recruit, train, coach, and lead operations teams; this is a hands-on leadership role requiring someone willing to work directly with the team and operations.
  • Establish KPIs, productivity standards, cost controls, and operational metrics.
  • Identify operational problems and implement practical solutions quickly.
  • Coordinate closely with customers, freight forwarding, warehouse, trucking, and management teams.
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