General Manager of Quality

SMS group Inc•Pittsburgh, PA

28d

About The Position

We are looking for a strategic General Manager of Quality to lead the harmonization and continuous improvement of our quality processes. You will serve as the organizational backbone for quality standards, ensuring our operations are not just compliant, but optimized for excellence. As the central interface for all quality matters, you’ll bridge the gap between internal teams, external partners, and executive leadership.

Requirements

A degree in Engineering, Business Administration, or a related field
8 plus years of progressive experience in quality management, including at least 5 years in a senior leadership or multi-site management capacity
Solid knowledge of company processes, organizational structure, interfaces, software systems, products and relevant internal/external stakeholders
Familiarity with DIN EN ISO 9001 requirements and experience preparing quality reports and management-review inputs
Ability to plan and coordinate small projects/subprojects and to moderate process optimization activities
Demonstrated capability to work with a defined degree of autonomy within set objectives and to escalate issues when necessary
A structured approach to work and good self-management are required for this position

Responsibilities

Establish and own the Global Quality Roadmap, ensuring all business units exceed DIN EN ISO 9001 standards and customer-specific requirements
Design, prepare and perform plausibility checks on quality reports
Initiate and moderate optimization processes related to quality management
Lead the annual management review process, providing the executive board with strategic recommendations on risk mitigation and resource allocation
Shape the strategic alignment of quality documentation within the company
Maintain the interface between SMS group and interested parties (internal and external)functional management and leadership of all Quality related areas
Ensure timely and complete execution of specific QM measures and follow-up actions
Drive continuous improvement by analyzing quality indicators and deriving corrective or preventive measures
Coordinate and harmonize quality-related processes in collaboration with process owners and IT where applicable
Support effectiveness control and coordination of system and process audits as required
Regular task-related collaboration and alignment with other departments to reconcile differing interests and requirements
Manage the Quality Department budget and resource planning to ensure departmental goals align with corporate financial objectives
Mentor and develop a high-performing team of quality professionals, fostering a culture of continuous learning and accountability
Other duties assigned