General Manager of Operations at The University of South Florida

Compass Group•Tampa, FL

4d•Onsite

About The Position

The General Manager of Operations is responsible for overseeing the day-to-day operations of the Concessions and Premium Catering departments at The University of South Florida. This role involves managing and leading a team of associates, maintaining client relations, and ensuring the superior quality of food offered to customers. Levy is a recognized market leader in sports and entertainment hospitality, known for its innovative approach and commitment to diversity.

Requirements

Understanding of financial concepts.
Operations management experience with purchasing knowledge.
Excellent communication and computer skills, including knowledge of MS Office products.

Responsibilities

Reconcile Not for Profit Group and Subcontractor payouts accurately and in a timely fashion.
Track sales performance during events and provide post-event financial analysis.
Develop long-term financial strategies for growth in stadium concessions and catering.
Monitor budgets for food and beverage operations, including game-day and event-specific budgets.
Ensure accurate end-of-month inventory completion.
Supervise operations during events and troubleshoot as needed.
Execute all menus, promotions, and programs as outlined by the Director of Operations in accordance with Levy standards.
Complete and process alcohol incident logs to identify recurring issues or trends.
Oversee completion of all sanitation and safety checklists, and regularly audit responsible alcohol safety logs.
Assist in monthly theoretical reporting.
Support other properties and departments as demanded by the business.
Ensure that the food offered to the client, customers, and employees of the operation is of superior quality.
Maintain excellent relationships with employees, guests, the Client, and other departments within the operation.