General Manager of Chassis Leasing

PACIFIC CRANE MAINTENANCE COMPANY LLC•Los Angeles, CA

3h•$85,000 - $120,000•Onsite

About The Position

The General Manager of M&R - Chassis Leasing manages day-to-day chassis fleet, repair, and yard operations at assigned locations, including Pier S and Pier B. The position directs a union workforce in chassis maintenance and repair and supports customer and chassis pool partner relationships by understanding customer needs and contract terms. Key focus areas include safety, customer service, labor relations, chassis availability, and yard operations. The GM reports to the Director and supports an onsite 24-hour, 7-day operation. The role oversees chassis pool allocation and utilization, leasing support, maintenance and repair, yard operations, workforce assignments and performance, payroll and scheduling, parts and inventory, safety compliance, labor relations, customer reporting, and implementation of operational processes and technologies. The GM also keeps the Director informed of operational activities and performs other related duties as needed.

Requirements

Strong management skills and ability to lead a union workforce in a fast-paced environment.
Problem-solving skills to respond quickly and effectively to operational issues.
Strong organizational skills and ability to meet deadlines and work varied hours, shifts, and days.
Ability to communicate effectively with the union workforce, customers, and other staff.
Ability to analyze data and use fleet, CMMS, and business systems.
Good mathematical skills and a customer-relations focus.
BS/BA degree in Transportation, Logistics, Operations Management, or a related field, or equivalent experience in chassis, intermodal equipment, or fleet operations.
At least 3 years of supervisory experience in maintenance and repair, chassis, or yard operations; union-environment experience preferred.
Working knowledge of chassis leasing, pool management, and yard operations practices.
Working knowledge of chassis fleet and pool management systems, repair shop workflow, and yard equipment.
Knowledge of safety and accident-prevention regulations applicable to yard operations and chassis repair.
Knowledge of mechanical and structural principles relevant to chassis maintenance, repair, and roadability standards.
Valid driver’s license and TWIC.
Ability to climb on and off chassis, inspect undercarriage components multiple times per shift, and carry required equipment.
Ability to stand and walk for extended periods across a chassis yard.
Ability to work in changing hot and cold weather conditions.
Ability to work in an environment that may be hazardous to people unable to see and hear fast-moving trucks, chassis, and yard equipment.
Ability to work in a high-noise environment.
Ability to work rotating shifts, days, nights, holidays, and weekends as needed.
Ability to drive between chassis yard locations, including Pier S and Pier B, and other assigned sites; this is stated as 35%.
Ability to lift 30 pounds, including frequent movement of chassis parts and repair materials.
Ability to use a computer and keyboard.

Nice To Haves

Union-environment supervisory experience.

Responsibilities

Manage daily chassis pool allocation and long-term use assignments to maintain fleet availability and utilization; support leasing agreements, lessor relationships, and cost control.
Manage chassis repair and maintenance operations, including turnaround, roadability, safety compliance, repair-cost tracking, and vendor performance.
Manage yard operations at Pier S, Pier B, and other assigned locations, including chassis staging, space utilization, traffic flow, and organization.
Coordinate daily with chassis pool partners and communicate chassis availability, condition, and turnaround.
Maintain equipment inventories and track equipment assignment and utilization.
Manage mechanics and leadmen, assign and reassign work based on operational needs, and evaluate employees under the GM’s direction.
Determine workforce needs for each shift and analyze work quality, including post-auditing repairs with mechanics as needed.
Select and evaluate leadmen for assigned operations.
Respond to customer inquiries about chassis availability, condition, and turnaround, escalating issues to the Director as needed.
Coordinate with PTSC Operations, Customer Service, and OAL teams to align chassis availability and repair turnaround with terminal and customer needs.
Manage payroll processing and schedules, including mechanics’ guarantee hours and overtime costs.
Manage inventory and parts ordering, and ensure work orders are documented and communicated promptly.
Support budget development and operate within established budget limits.
Enforce safety procedures, participate in developing and implementing safety policies, investigate incidents, conduct root-cause analysis, implement corrective actions, and inspect the yard and shop.
Address and manage workers’ compensation procedures.
Identify staff training opportunities; participate in hiring interviews and make recommendations; conduct 30-, 60-, and 90-day evaluations for new hires.
Engage in an interactive process regarding reasonable accommodation of disabilities when necessary.
Adhere to the collective bargaining agreement and maintain positive labor relations with mechanics and union officials.
Issue internal warnings or employer complaints as needed, coordinating with Labor Relations.
Implement new processes, procedures, and technologies at assigned locations as directed.
Prepare and provide customer reports on safety, production, chassis availability, and contract performance as required.
Keep the Director informed daily about safety, customer service, production, and labor relations activities.
Perform other duties and projects assigned to meet the ongoing needs of the organization.