General Manager (Multi-Family)

Sudberry Properties, Inc • San Diego, CA

16d

About The Position

JOB RESPONSIBILITIES: Prepare, implement and maintain a cost-effective budget plan for the property with the assistance of the VP of Property Operations. Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases and collection of fees and special charges. Consistently monitor vacancies, delinquent rents and concessions, with a pro-active approach. Strategize ways to exceed budgeted NOI on a consistent basis. Supervise the control of expenditures by ensuring products, sub-contractor and vendor services are obtained in accordance with the property's operating budget while maintaining the property in superior condition. Review financial reports daily, weekly and monthly to track results. Prepare monthly progress reports and action plans. Interview, screen and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies and procedures. Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program. Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority. Walk vacant apartments daily to ensure market ready, communicate unacceptable conditions to Maintenance Supervisor. Recommends and communicates cost effective savings, time-efficient programs and/or ideas to the Director of Property Operations. Conduct regular property inspections, asset preservation, property condition, safety compliance ensuring routine maintenance work is completed timely and accurately. Effectively manage declining performance in a timely manner adhering to company policies and procedures. Effective resident retention programs, on-going social activities. Timely completion and submission of timesheet edits, timesheets to payroll, miscellanies tracking reports (work order timeliness, OSHA reports) and safety reports. Follow purchase ordering procedures as established by the company. Traffic generation through ongoing review of the marketing program including regular auditing of the box scores, advertising sources, off-site marketing etc. EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent Minimum of 4+ years previous experience as a property manager of 200+ units at a conventional property Minimum of 4+ years previous managerial experience Minimum of 3+ years lease-up experience for a market rate property Possess software skills in Yardi, Word, Outlook, Rent Café and Excel Strong intermediate mathematical abilities and experience reading community financials Exceptional written and verbal communication skills Provides team leadership and guidance; hold team accountable for results Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals Ability to work a schedule during normal working hours and that may be other than, Monday- Friday, 8-5. Work in excess of 40 hours per week is likely Preferred: Bachelor or Associates degree PHYSICAL DEMANDS: Must be able to lift, push, pull, and/or move up to 10 pounds. Regularly required to sit, stand, walk, open doors COMMUNICATION: Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management, and co-workers within the company as well as with outside vendors. Can be part of a team. Follows instructions and responds to management's discretion. Takes constructive criticism and uses it as a learning tool. ATTENDANCE AND PUNCTUALITY: Is consistently at work and on time. Regularly required to work weekends. Sudberry Properties (SPI) offers a comprehensive benefits package, competitive salary and bonus potential designed to recognize and reward employees with superior performance at the individual, team, and company levels. Job Type: Full-time/ Exempt SPI is an Equal Opportunity Employer. Veterans and Disabled. This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Outcome-oriented -- results-focused with strong performance culture Team-oriented -- cooperative and collaborative Administrative Duties: Setting and meeting goals for service, operations, and financial results Maintaining excellent customer service standards Inspecting and adhering to safety and sanitation guidelines

Requirements

• High school diploma or equivalent
• Minimum of 4+ years previous experience as a property manager of 200+ units at a conventional property
• Minimum of 4+ years previous managerial experience
• Minimum of 3+ years lease-up experience for a market rate property
• Possess software skills in Yardi, Word, Outlook, Rent Café and Excel
• Strong intermediate mathematical abilities and experience reading community financials
• Exceptional written and verbal communication skills
• Provides team leadership and guidance; hold team accountable for results
• Motivates and empowers staff/team to achieve daily, weekly, and monthly property goals
• Ability to work a schedule during normal working hours and that may be other than, Monday- Friday, 8-5. Work in excess of 40 hours per week is likely
• Must be able to lift, push, pull, and/or move up to 10 pounds.
• Regularly required to sit, stand, walk, open doors
• Must be able to communicate (orally and written) in a professional manner on a regular basis with prospective residents, current residents, staff, management, and co-workers within the company as well as with outside vendors.
• Can be part of a team.
• Follows instructions and responds to management's discretion.
• Takes constructive criticism and uses it as a learning tool.
• Is consistently at work and on time.
• Regularly required to work weekends.
• Setting and meeting goals for service, operations, and financial results
• Maintaining excellent customer service standards
• Inspecting and adhering to safety and sanitation guidelines

Nice To Haves

• Bachelor or Associates degree

Responsibilities

• Prepare, implement and maintain a cost-effective budget plan for the property with the assistance of the VP of Property Operations.
• Maximize gross rent and miscellaneous income through market rent increases, lease renewal increases and collection of fees and special charges.
• Consistently monitor vacancies, delinquent rents and concessions, with a pro-active approach.
• Strategize ways to exceed budgeted NOI on a consistent basis.
• Supervise the control of expenditures by ensuring products, sub-contractor and vendor services are obtained in accordance with the property's operating budget while maintaining the property in superior condition.
• Review financial reports daily, weekly and monthly to track results.
• Prepare monthly progress reports and action plans.
• Interview, screen and select high caliber, qualified individuals for appropriate job positions adhering to labor laws, company policies and procedures.
• Continuously train and develop personnel to achieve maximum growth potential by maintaining an effective training program.
• Review the scheduling of resident requests for maintenance service and assist the Maintenance Supervisor with the supervision of providing quality and prompt service in order of priority.
• Walk vacant apartments daily to ensure market ready, communicate unacceptable conditions to Maintenance Supervisor.
• Recommends and communicates cost effective savings, time-efficient programs and/or ideas to the Director of Property Operations.
• Conduct regular property inspections, asset preservation, property condition, safety compliance ensuring routine maintenance work is completed timely and accurately.
• Effectively manage declining performance in a timely manner adhering to company policies and procedures.
• Effective resident retention programs, on-going social activities.
• Timely completion and submission of timesheet edits, timesheets to payroll, miscellanies tracking reports (work order timeliness, OSHA reports) and safety reports.
• Follow purchase ordering procedures as established by the company.
• Traffic generation through ongoing review of the marketing program including regular auditing of the box scores, advertising sources, off-site marketing etc.

Benefits

• Sudberry Properties (SPI) offers a comprehensive benefits package, competitive salary and bonus potential designed to recognize and reward employees with superior performance at the individual, team, and company levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED