General Manager - Market Distribution Center

Ferguson Enterprises • Carol Stream, IL

2d • $10,350 - $19,617 • Onsite

About The Position

Ferguson is seeking a dynamic General Manager to lead our Market Distribution Center in Carol Stream, IL. In this role, you will oversee a multi-shift, high-volume distribution operation serving B2B, B2C, and branch replenishment channels. The General Manager will be responsible for driving operational excellence through strong leadership, associate engagement, safety, productivity, and a culture of continuous improvement across all functional areas of the facility. By fostering a high-performing team and efficient operations, you will help ensure our customers receive the right products at the right time, creating meaningful connections that drive customer satisfaction, loyalty, and business growth. The facility in Carol Stream is located just outside Chicago. It covers 460K square feet and manages a team of over 100 hourly and 5 salaried associates. The Carol Stream Market Distribution Center is a new build / greenfield site that will be opening the summer of 2027!

Requirements

• This position requires a result oriented, high energy, dynamic individual with high energy, emotional intelligence, and insightfulness to work and thrive in a fast paced, high growth Distribution Center.
• Bachelor’s Degree in supply chain, engineering or a related field.
• 10+ years direct management/leadership experience in a big box operating environment, including a salaried workforce in a manufacturing, production or distribution environment.
• E-commerce fulfillment experience (direct to consumer).
• Extensive experience with automated WMS, TMS systems, and other mechanized processes.
• Experience with material handling and packaging equipment to include Autostore, conveyance, boxing, and wrapping equipment.
• Prior experience working in an LMS/Labor or Engineered standard environment.
• Excellent proactive communication skills with all levels of management and staff.
• Experience with activity-based performance metrics, process improvement, and lean thinking with a track record of delivering ‘outstanding operations and performance.
• Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions.
• Decisive, fair, and consistent approach to associate communication and interaction.
• Strong customer service and collaborative approach.

Nice To Haves

• MBA / higher level degree preferred but not required.

Responsibilities

• The hiring, development, and retention of associates to ensure we maintain a culture of engaged team members who are highly motivated to deliver continuous improvement.
• Create and internal succession plan and development team member skills.
• Develop a strong culture of collaboration and high associate engagement while building a best-in-class operating environment.
• Navigate change and achieve high levels of customer service while balancing operational requirements in a very collaborative environment.
• Ensure all functions operate at levels which exceed our customer’s needs and establish financial and operational goals.
• Recommend policies and programs which guide the organization in maintaining and improving its competitive position and profitability of the operation.
• Ensure the safety and security of the facility in accordance with OSHA guidelines.
• Implements all policies, procedures, and regulations as set forth by Ferguson.
• Committed to continual learning with respect to new operating methods as well as information technology impacting distribution operations and safety.
• Dedicated to developing and sustaining an ‘employer of choice environment’ for our associates.

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager