About The Position

The General Manager (GM) is responsible for overall store performance, team leadership, and operational excellence. The GM leads by example, follows all RPM and Domino’s policies 100% of the time, and holds the team accountable to the same standards. This role drives results through people development, food safety, customer service, and financial performance.

Requirements

  • AM4 or prior General Manager with District Manager approval and good standing.
  • General Manager in Training Program completion or equivalent required.
  • Proven success in a high-volume environment.
  • Strong math, technology, and leadership skills.
  • Ability to pass background and drug screening.
  • Required food safety certification per local regulations.

Responsibilities

  • Lead, train, coach, and develop Team Members using RPM training tools.
  • Foster a positive, high-energy culture that values accountability and teamwork.
  • Ensure compliance with all RPM, Domino’s, safety, security, and health department standards.
  • Deliver consistent product quality, service, and store image.
  • Manage sales, labor, inventory, cash handling, scheduling, and forecasting.
  • Execute local store marketing and represent RPM as a Brand Ambassador.
  • Uphold and represent RPM and Domino’s brand standards.
  • Support scheduling, labor management, attendance, and punctuality.
  • Resolve customer and Team Member concerns with a sense of ownership.
  • Operate all store equipment, including ovens and food preparation tools.
  • Demonstrate effective time management and multi-tasking skills.
  • Maintain a positive, fun, and engaging environment for Customers and Team Members.
  • Work a schedule of 40 plus hours a week based on business needs, including nights, weekends, and holidays.
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