General Manager in Training

JCPenney • Town of Hamburg, NY

2h • Onsite

About The Position

The General Manager in Training contributes to profitable sales growth by executing the overall store strategy. This includes leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs. Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all. Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica. Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada. It also serves leading wholesale accounts in North America and beyond.

Requirements

• Contributes to profitable sales growth by executing the overall store strategy
• Leading and engaging the team
• Managing company merchandise and operational excellence
• Training and developing associates
• Executing sales-building programs
• Analyze sales and expense data to identify opportunities
• Communicate business objectives and performance to the team
• Strategically drive sales through store walkthroughs and leadership interactions
• Improve store consistency around key performance metrics
• Provide in-the-moment coaching for associates
• Maintain performance notes and take action on performance gaps
• Enhance each leader's execution abilities and team development
• Utilize recognition and rewards to reinforce positive behaviors
• Motivate associates/teams to align with the company's strategy
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams
• Analyze sales and expenses to drive performance and improvements
• Support shrink and safety initiatives
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance

Responsibilities

• Models, coaches, and holds team accountable for outstanding customer service.
• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.
• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership interactions.
• Improve store consistency around key performance metrics.
• Participate in peer group discussions to address business trends.
• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps.
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.
• Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
• Analyze sales and expenses to drive performance and improvements.
• Support shrink and safety initiatives.
• Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• Competitive benefits package including medical/dental/vision
• Term life insurance
• Paid vacation/holidays
• 401(k) with Company match
• Associate discount on merchandise at all Catalyst Brands
• Eight paid holidays during the calendar year for eligible associates
• Additional compensation for store hourly associates scheduled to work on a designated holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed