General Manager in Training
About The Position
The General Manager in Training role at Lucky Strike Entertainment is a dynamic program designed to immerse individuals in all facets of center operations. Trainees will rotate through various departments including bowling, arcade, food and beverage, bar, and events to gain comprehensive knowledge. Working closely with experienced leaders, trainees will learn about operational standards, labor management, and revenue targets. This is a hands-on role where trainees will take ownership of shifts, manage labor, and make critical decisions during peak times. The program focuses on developing sales-driving skills through guest engagement, event support, and marketing initiatives. Additionally, trainees will gain experience in hiring, training, coaching, and performance management of hourly staff, and build financial literacy in areas such as labor management, cost of goods sold (COGS), inventory, and cost control, preparing them for full Profit and Loss (P&L) responsibility.
Requirements
- Progressive leadership experience in hospitality, restaurant, or high-volume operations
- A track record of supporting sales and contributing to revenue growth
- Experience training and coaching teams in fast-paced environments
- An active, floor-first leadership style with a genuine focus on guest experience
- Foundational financial knowledge including labor management, cost control, and basic P&L
- Full schedule flexibility including nights, weekends, and holidays
Responsibilities
- Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency
- Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect
- Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods
- Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs
- Participate in hiring, training, coaching, and performance conversations for hourly team members
- Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership
Benefits
- Medical, Dental, and Vision plans
- Wellness resources
- 401(k) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Bowling, Boomer's, and Waterpark discounts
- Retail discounts
- Event discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
