General Manager II

CAMPBELL OIL COMPANY INC•Dudley, NC

2d•Onsite

About The Position

Oversee the overall operations of a Minuteman Convenience store as an hourly General Manager. This role manages an emerging location with annual inside sales of less than $900,000 and is responsible for driving sales, providing excellent customer service, managing the store team, and achieving business targets. The General Manager creates a positive and productive work environment, maintains the store’s visual appeal, and upholds company standards. The company states that a detailed job description will be available when employment begins.

Requirements

People-first mentality and commitment to fast, friendly service.
Bachelor’s degree in Business Administration, Retail Management, or a related field; relevant work experience may be considered instead of a degree.
Proven experience as a Store Manager, Retail Manager, or in a similar retail leadership role.
Strong leadership skills and ability to inspire, motivate, and develop a diverse team.
Excellent interpersonal and communication skills for engaging with customers, employees, and stakeholders.
Demonstrated ability to grow sales and achieve business targets.
Understanding of retail operations, inventory management, and visual merchandising.
Proficiency with computer systems, point-of-sale software, and other retail-related tools.
Knowledge of labor laws, regulations, and compliance requirements.
Ability to work in a fast-paced environment and manage multiple responsibilities.
Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

Develop and execute strategies to grow sales, achieve revenue targets, and maximize profitability.
Train and motivate the store team to provide exceptional customer service and build lasting customer relationships.
Recruit, hire, train, and develop store employees, including sales associates, cashiers, and support staff.
Coach employees, provide feedback, and conduct performance evaluations.
Oversee inventory ordering, receiving, and stock accuracy.
Implement visual merchandising strategies, optimize product placement, and maintain appealing displays.
Analyze sales data and key performance indicators; address trends, identify opportunities, and minimize risks.
Control labor, supply, and other operating expenses to meet budget goals.
Ensure compliance with company policies, procedures, and safety regulations.
Maintain store cleanliness, organization, and visual standards.
Build positive customer relationships, address concerns, resolve issues, and identify opportunities for improvement.
Monitor industry trends, competitors, and consumer preferences to develop effective strategies and encourage innovation.
Prepare and analyze financial reports, including sales, expenses, and profit margins, to support decisions and improve performance.
Collaborate with marketing, purchasing, and other departments to align strategies, implement promotions, and support business objectives.