General Manager II

Advance Stores Company • Houston, TX

2d • Onsite

About The Position

The General Manager II is responsible for achieving overall store sales goals and service objectives. This role involves managing and growing Production Center Customer relationships and sales, ensuring the team executes account action plans. Key duties include selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members. The position also requires ensuring the execution of all inventory and operational standards, coaching Team Members to meet customer account expectations, and performing manager on duty responsibilities such as touching base, floor management, task assignment, safety oversight, and opening/closing duties. The role requires the ability to lead change management and embrace diversity to foster a respectful environment for customers and team members. Additionally, the General Manager II may assist the District/Region in other functions upon request.

Requirements

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Ability to execute and train project and product quality recommendations
• Advanced parts look-up and sourcing
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures
• Ability to execute and train inventory systems and store equipment
• Ability to execute and train POS and Parts lookup systems
• Ability to review and analyze P&L statement
• Ability to recruit, select, hire and develop quality Team Members
• Ability to build and grow relationships with Professional Customers
• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Ability to work an assortment of days, evenings and weekends as needed
• 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic commercial sales and fulfillment role
• Successful experience managing profitability; proven financial and business acumen
• Must have a valid driver's license

Nice To Haves

• ASE certification preferred, but not required
• Bachelor’s degree in business or a related area preferred
• PowerPoint preferred

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Production Center Customer relationships/sales, including building and holding team accountable to executing account action plans
• Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on customer account expectations
• Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
• Ability to lead change management
• Embrace diversity and foster a respectful environment for both Customers and Team Members
• Assist the District/Region in other functions upon request

Benefits

• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED