General Manager II - Green Oaks

Wingstop•Arlington, TX

2h•Onsite

About The Position

The General Manager II (GM II) is a high-performing, advanced-level restaurant leader responsible for driving exceptional business results, developing future leaders, and serving as a model location for operational excellence and training. This role builds upon the General Manager foundation and expands into enterprise leadership impact, including supporting company-led initiatives, participating in hiring and training events, and operating a restaurant that serves as a benchmark for the brand. The GM II leads with a strong ownership mindset, delivering results through people development, operational discipline, and financial performance, while embodying the Wingstop mission to Serve the World Flavor.

Requirements

High School Diploma or GED required
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to quickly learn and adapt to new systems and technologies
7+ years of restaurant, food service, or retail leadership experience
Proven track record of delivering strong financial and operational results
Advanced proficiency in analyzing P&L statements and restaurant performance metrics
Demonstrated ability to develop leaders
Demonstrated ability to build high-performing teams
Demonstrated ability to execute at a high level consistently
Strong understanding of labor laws and compliance
Excellent communication, coaching, and conflict resolution skills
High level of emotional intelligence and leadership maturity
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Bachelor’s Degree or equivalent experience preferred
3+ years in Leadership or equivalent multi-level leadership role preferred

Responsibilities

Build, lead, and sustain a high-performing leadership team, including Assistant Managers and Shift Leaders
Serve as a designated trainer and/or operate a certified training restaurant for new leaders, team members, and company initiatives
Lead and support company hiring events, onboarding programs, and training sessions as needed
Ensure best-in-class execution of onboarding, orientation, and training programs
Develop and execute structured development plans for all levels of the team
Make all final hiring, promotion, and separation decisions in alignment with company standards
Foster a culture of accountability, recognition, and continuous improvement
Own full restaurant P&L and deliver top-quartile performance in sales growth, labor management, food cost control, and profitability
Execute a forward-looking business plan aligned with company goals
Analyze financial performance trends and implement data-driven action plans
Set and achieve aggressive performance targets across all key business metrics
Maintain strict control of cash, inventory, assets, and operational expenses
Ensure consistent execution of brand standards across all shifts
Operate as a model restaurant for speed of service, guest experience, food safety and quality, and cleanliness and facility standards
Lead execution of all company initiatives and new program rollouts
Maintain strong partnership with Facilities to ensure restaurant conditions meet or exceeds standards
Utilize company tools and systems to coach and develop team members
Serve as a training leader for the organization, supporting new restaurant openings, leadership onboarding, and company-led operational initiatives
Participate in company hiring events, training events, and brand activations
Support cross-functional initiatives in partnership with the Restaurant Support Center
Represent the brand as a culture ambassador and operational expert
Ensure consistent leadership presence in the restaurant through intentional and disciplined scheduling
Maintain a schedule aligned to business needs, including peak dayparts, weekends, holidays, and key business-driving periods
Demonstrate strong personal accountability for attendance, punctuality, and visibility
Ensure leadership coverage across all shifts to support operational consistency
Work a minimum of 50–60 hours per week, with flexibility based on business demands