General Manager I

Aramark • Bentonville, AR

7d • Onsite

About The Position

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. LifeWorks Restaurant Group is a hospitality-driven restaurant company built for the modern workplace. We design and operate chef-led cafés, catering programs, and food experiences that go far beyond transactions, creating moments of connection, culture, and care in everything we do. Rooted in culinary excellence and powered by creativity, LifeWorks brings together food, design, and service to build brands within brands, tailoring each experience to the people and communities we serve. Our work lives at the intersection of hospitality and strategy, elevating everyday dining, strengthening workplace culture, and turning food into a meaningful part of how organizations engage their teams. At LifeWorks, people make the difference. That belief shapes how we lead, how we partner, and how we bring hospitality to life across every café, every campus, and every client relationship.

Requirements

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager