General Manager I

ALLEN DISTRIBUTION•Stockton, CA

3d•$95,000 - $130,000•Onsite

About The Position

The General Manager I is responsible for managing people, materials, customer service, and costs within the warehouse, aligning with Company policies and goals. This role significantly impacts customer satisfaction and profitability. The company emphasizes a 'Customer First' approach, treating everyone with respect and dignity, operating with high business ethics, and fostering a continuous improvement and safety culture. Employees are expected to be flexible, reliable, have a positive attitude, be willing to learn, take initiative, produce high-quality work, follow directions, communicate professionally, maintain an appropriate appearance, and adhere to safety guidelines.

Requirements

The ability to operate a profitable department.
The ability to motivate and drive a team to meet and exceed department and company goals.
The ability to build a successful relationship with the customer.
Working knowledge of warehouse operations and WMS.
Understand customer contract requirements.
Experience and knowledge about Food Safety or willingness to receive training in Food Safety.

Nice To Haves

Works the hours needed to support the business goals (including overtime, weekends and holidays).
Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Always present and punctual; arrives prepared for work.
Completes work in a timely, accurate and consistent manner.
Plan and schedule your time off in advance with your supervisor or manager.
Avoid unscheduled days off which will result in attendance points.
Maintains a “Whatever it Takes” attitude.
Lives by company stated values and inspires others.
Approaches new tasks with an interest to learn.
Has the ability to learn techniques as job task requirements change.
Seeks out additional work when job tasks are completed.
Goes above and beyond required tasks.
Participate in pre-shift meetings and department meetings.
Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc…
Promote teamwork and assist in all areas and processes in the operation as needed / required.
Maintains high standards despite pressing deadlines.
Produces accurate, thorough and professional work.
Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.
Follows all written and verbal instructions provided by management, project leader, etc…
Shares all information in a professional and factual manner ensuring the best decisions are made for the company.
Report all issues to your manager/supervisor.
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Follows all rules, guideline, and practices.
Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Daily Revenue P & L metric information to be current within 48 hours.
Work with direct reports to implement corrective actions as needed based on weekly overall performance when metric is below green status.
Provide periodic updates on progress with Corrective Actions.
Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.
Ensure that Customer specific processes and work instructions are developed, documented and reviewed with affected employees via the SOP and are added to the established customer folder on the company “S” drive.
Complete the “Operations - New Customer Set Up” document for new and existing customers transitioning to a new region.
Experience Organic Growth with existing customers.
Positive Customer Experience.
Corrective Action Requests – CARs.
Meet or exceed KPI metric Objectives.
Scoring objective (Passing (Pass or Fail), Excellent Range – 950 and above, etc.) for 3rd Party Audits.
Negative / Non-passing results will be reviewed with affected management team members.
Complete accurately and record audits by required due dates.
Rodent Log - weekly.
Master Sanitation Checklist – daily, weekly, monthly.
Follow the guidelines as outlined in the Peak Storage and Space Utilization Entries SOP.

Responsibilities

Manage people, materials, customer service, and costs in the warehouse.
Ensure all paperwork and data entry is completed by 9 am the next day and end of billing period by end of day.
Perform cycle counts and record system entries.
Achieve Daily Revenue P & L Metric (overall green status).
Manage overall equipment needs and supply ordering.
Plan daily labor to inbound/outbound activity.
Ensure Safety Policies are being followed and enforced.
Develop and implement Corrective Actions for safety and damage costs.
Complete monthly audits (Hoist Inspection, First Aid Medication Log, Safety Board Information Review, Facility Audit, Glass Breakage Audit).
Complete daily inspections (Motorized Equipment, Scrubber, Golf Cart, etc.).
Complete SOP monthly reviews and provide feedback on documented processes.
Ensure customer-specific processes and work instructions are developed, documented, and reviewed.
Meet or exceed KPI metric objectives.
Ensure all information sent out of the department is accurate and errors are tracked.
Follow the established Training Program and ensure training is documented.
Ensure Operations & Safety Checklists are completed per the Training Program.
Complete Job Proficiency Training Reviews of New Hires & Tenured employees.
Ensure buildings and areas of responsibility are audit and tour ready.
Complete and record audits by required due dates.
Follow food/safety SOPs and AIB standards.
Maximize storage density by following customer or company direction.
Follow guidelines in the Peak Storage and Space Utilization Entries SOP.