General Manager - Home Care
About The Position
DirectHire General Manager – Home Care Oak Park, IL $78,000–$85,000 Base Salary + Performance Bonus Lead With Purpose. Grow With Support. Build Something That Matters. This role is for a privately owned, growing home care company seeking a motivated, people-centered General Manager to lead our Oak Park office. This role blends leadership, operations, and growth—ideal for someone who enjoys building teams, strengthening relationships, and improving systems while making a real difference in the community. You’ll have the trust, support, and autonomy to run the office while being backed by ownership that values smart growth, strong culture, and long-term success. Why You’ll Enjoy This Role Meaningful leadership role with real decision-making authority Opportunity to grow professionally and financially through performance bonuses Balance of operations, relationship-building, and strategic growth Supportive ownership that values ideas, initiative, and collaboration Work that directly improves lives—clients, caregivers, and staff What You’ll Be Doing Operational Leadership Oversee daily operations to ensure smooth, reliable care delivery Implement systems and processes that support consistency and scalable growth Ensure scheduling, staffing, and service delivery exceed client expectations Drive continuous improvement across operations and care outcomes Client Experience & Care Quality Ensure clients receive compassionate, high-quality care Build long-term relationships with clients and families Resolve escalated concerns with professionalism and empathy Lead quality assurance efforts and turn feedback into measurable improvements Team Leadership & Culture Recruit, train, and lead caregivers and office staff Set clear expectations, coach performance, and build accountability Create a positive, performance-driven culture that improves retention and morale Growth & Community Engagement Develop referral relationships within the local community Partner with healthcare providers and community organizations Support marketing and outreach efforts Contribute ideas to support sustainable growth Financial & Performance Oversight Own budgets, KPIs, and financial performance for the office Oversee billing, payroll, and cost control with a strong business mindset Drive growth through community outreach, referral relationships, and local marketing Compliance & Best Practices Ensure compliance with state and federal home care regulations Maintain accurate documentation and audit readiness Promote a culture of safety, integrity, and professionalism What Success Looks Like A well-run, organized, and supportive office Engaged caregivers and a collaborative internal team Satisfied clients who trust and recommend your services Steady, sustainable growth A leader who feels valued, supported, and proud of the work What We’re Looking For 3+ years of leadership experience in home care, healthcare, or senior services Bachelor’s degree in Business, Healthcare Administration, Nursing, or related field Strong people leadership and communication skills Organized, solutions-oriented mindset Comfort managing multiple priorities in a fast-paced environment Passion for service, quality, and team development Work Environment Primarily office-based with regular community and field presence Occasional evenings or weekends as needed If you’re looking for a leadership role where your work is valued, your ideas matter, and your impact is real—we’d love to talk with you.
Requirements
- 3+ years of leadership experience in home care, healthcare, or senior services
- Bachelor’s degree in Business, Healthcare Administration, Nursing, or related field
- Strong people leadership and communication skills
- Organized, solutions-oriented mindset
- Comfort managing multiple priorities in a fast-paced environment
- Passion for service, quality, and team development
Responsibilities
- Oversee daily operations to ensure smooth, reliable care delivery
- Implement systems and processes that support consistency and scalable growth
- Ensure scheduling, staffing, and service delivery exceed client expectations
- Drive continuous improvement across operations and care outcomes
- Ensure clients receive compassionate, high-quality care
- Build long-term relationships with clients and families
- Resolve escalated concerns with professionalism and empathy
- Lead quality assurance efforts and turn feedback into measurable improvements
- Recruit, train, and lead caregivers and office staff
- Set clear expectations, coach performance, and build accountability
- Create a positive, performance-driven culture that improves retention and morale
- Develop referral relationships within the local community
- Partner with healthcare providers and community organizations
- Support marketing and outreach efforts
- Contribute ideas to support sustainable growth
- Own budgets, KPIs, and financial performance for the office
- Oversee billing, payroll, and cost control with a strong business mindset
- Drive growth through community outreach, referral relationships, and local marketing
- Ensure compliance with state and federal home care regulations
- Maintain accurate documentation and audit readiness
- Promote a culture of safety, integrity, and professionalism
Benefits
- Opportunity to grow professionally and financially through performance bonuses
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Manager
