Home Care Manager

AdvanceCare Health Services•Murfreesboro, TN

3d•Hybrid

About The Position

AdvanceCare Health Services. LLC, a non-medical, private duty home care organization providing caregiving services to seniors is seeking a Manager for our Home Care Services Department. We are seeking an independent, self-starting, and reliable individual with high energy and great attention to detail. In addition to being a quick learner, Integrity, a positive attitude, and a can-do spirit are required. As Manager you will ensure that our clients get the care they need and that we have the necessary resources to provide that care. Your hard work and meaningful efforts will help us continue providing the highest quality care possible. This is a full-time, hybrid work-from-home position, you will have to go to the client's home for required supervisory visits, you will have to come into the Hermitage, TN office as the duties may require, and rotating weekends on call. You are preferred to have a 27" or larger monitor, keyboard & mouse for use with our company laptop. If you are picking up your equipment, we can loan you a monitor, keyboard & mouse as well as the laptop. You must have high-speed internet.

Requirements

Ability to perform essential job functions outlined above.
Ability to handle multiple, high-priority tasks efficiently and in a timely manner.
Strong organizational skills and ability to prioritize workload. Able to readily adapt to work prioritization changes.
Ability to think and operate independently with minimal supervision.
Highly developed interpersonal, organizational, written, verbal, presentation, coordination, and multi-tasking skills.
Ability to handle all situations with professionalism and a positive attitude and effectively communicate with individuals at all levels of the organization.
Strong written and verbal communication skills and demonstrated ability to keep stakeholders informed about project status and prioritization changes.
Ability to operate a computer to access email, electronic calendars, and other basic office software.
Efficient with the Microsoft Office suite of applications (e.g. Word, Excel, PowerPoint).
Ability to work well with others.
Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
Strong leadership and organizational skills.
Ability to manage multiple tasks and projects.
Thoroughness and careful attention to detail.
Knowledge of office policies, practices, and procedures.
Three to five years in home care & community-based services.
Satisfactory criminal background check
Self-directed with the ability to work with little supervision
Accepts performance-based criticism and direction.
Meets attendance requirements as established by the Supervisor
Work a flexible schedule, including on call rotating weekends.
Must Be Reliable, Outgoing, and have good Customer Service skills.
Must be over the age of 18, have a Valid Driver's License, and be able to clear a Criminal Background Check (7-10 years) and Drug Screen.
Must be able to deal with confidential material/documents with discretion and confidentiality.
Must be willing to be on-call.

Nice To Haves

Experience in a healthcare or corporate environment is preferred.

Responsibilities

Direct the overall operations and provide direction and guidance to the branch staff in scheduling and performing home care support client services.
Oversee the development and execution of client care plans and ensure that all services are performed efficiently and effectively, in accordance with established quality standards, company policies and procedures, and applicable state and federal regulations.
Intervene, as necessary, to resolve problems and ensure that all client service requirements are met.
Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services
Manage the daily activities and administrative functions, including client/employee scheduling, personnel management, payroll processing, billing preparation, and records maintenance.
Direct and participate in the recruitment, orientation, training, and retention of branch staff and coordinate the design and implementation of staff education
Ensure compliance with the company's human resources policies and practices and all related regulatory requirements.
Participate in the development and implementation of the objectives, strategies, and initiatives for client census/revenue growth and business development and in the execution of related sales and marketing plans.
Develop and maintain relationships with state and county referral agencies to promote programs and services and expand its client base.
Ensure staff education, evaluations, and availability of applicable regulations to all agency staff, including contractual providers
Performed other tasks and job duties as assigned and needed