General Manager - Cargo Operation

Menzies Aviation•Rockford, IL

13d•Onsite

About The Position

The MA General Manager is responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as local, state, Federal regulations and all station operations, service delivery. The role requires a seasoned senior manager with a strong operational and business understanding and leadership skills. The incumbent must have the ability to run a business in a challenging environment, whilst maintaining strict Menzies Corporate Governance and Financial guidelines. Service offered at the station is Cargo Handling.

Requirements

Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
Excellent leadership and people management skills.
Experience in business development, sales, and commercial negotiation & pricing.
Wide ranging general management experience, with some years of senior management experience
Extensive management and/or support service experience, preferably in Airport Cargo ground Handling environment.
Strong communication and interpersonal skills balanced with a high level of confidence to influence and present at all levels.
Able to influence, engage and motivate at all levels.
All applicants must hold requisite employment authority to work in USA.
Must be at least 18 years of age.
Possess and maintain current valid driver’s license.
Ability to proficiently read, write and speak English.
Must be able to pass a criminal background check and obtain airport and CBP access.
Must be available and flexible to work variable shifts including nights, weekends, and holidays.
Proficiency in desktop computing applications including (but not limited to) Microsoft suite of products including MS-Word, MS-Excel, MS-PowerPoint.

Responsibilities

Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station.
Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.
Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery.
Participates in the development of station-level budgets.
Ensures that processes are sufficient to ensure inventory and accounting for all Company assets, consumable parts, contracted services, and vendor payments.
Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies’ businesses in the station.
Regularly interacts with customers to promote the station and to measure the level of customer satisfaction.
Pursues opportunities for new business and growth of existing services.
Ensures the development and implementation of the station Emergency Response Plan (ERP), Emergency Action Plan (EAP), Local Contingency Plan (LCP), Business Continuity Plan (BCP), Spill Prevention, Control and Countermeasure Plan (SPCC), Facility Response Plan (FRP), Environmental Emergency Response Plan (EERP), and/or Storm Water Pollution Prevention Plan (SWPPP).
Appoints a Principal Manager for all matters relating to Security at the station per the MA Security Manual (SeMS).
Assigns a primary delegate ensuring compliance with the Menzies Aviation Quality Assurance Manual (QAM).
Assigns a primary delegate ensuring compliance with the Menzies Aviation Environmental Management System (EMS).
Ensures that processes are in place to provide for the acquisition, maintenance, and safe operation of GSE equipment and vehicles.
Directs and motivates Managers to achieve agreed targets.
Reviews leading and lagging indicators of Safety and Operational performance (i.e.: SMART targets, MORSE Dashboards, Audit Findings, Recordable Injuries, Training Completion Reports; Workers Compensation (WC) Rates and Costs; AC Damage Rates and Costs; GSE Damage Rates and Costs; Preventive Maintenance Completion Rates; SmartDrive Coaching Completion Rates; SmartDrive Safety Score; Delay Reports; etc.).
Ensures the firm, fair, and consistent accountability for compliance with MA work rules and policies.