General Manager - Building Data Services

Zero RFI•Atlanta, GA

1d•Hybrid

About The Position

As General Manager of Building Data Services, you will run our construction closeout documentation business, covering both delivery and operations. You will manage closeout projects from collection through delivery, own client relationships, support business development, and as the business grows, build the team around you. This role is for someone who wants more than executing someone else's plan. You will have real responsibility over how projects are delivered, how clients are served, and how the business performs — including full P&L ownership. You will work directly with general contractors, building owners, and facility teams across commercial, healthcare, education, and industrial projects of all sizes, nationwide. You will start by managing delivery yourself. As the business grows, so will the team around you. You will work closely with the General Manager, who leads business development and strategy, and you will own day-to-day delivery and operations. If you have solid construction foundations and want the chance to grow into running something, this is that opportunity.

Requirements

5+ years working in construction documentation, project management, facilities management, or a closely related field
Familiarity with construction closeout processes and what it takes to get documentation from subcontractors
Experience reading and interpreting construction drawings and specifications
Proficiency with document management systems and cloud-based platforms
Organized and disciplined enough to track hundreds of documents across multiple concurrent projects
Comfortable communicating directly with subcontractors, project managers, and building owners
Solid construction foundations
Comfortable using AI tools to work more efficiently: drafting communications, organizing information, automating repetitive tasks.

Nice To Haves

Background as a project engineer, project manager, project coordinator, assistant project manager, document control specialist, or similar role with a general contractor, construction manager, or owner's representative
Experience in facilities management or building operations
Knowledge of MEP systems (mechanical, electrical, plumbing) and commercial building equipment
Familiarity with CSI specification divisions and submittal processes
Experience with construction management or document control software
Any exposure to business development, client management, or proposal writing
Detail-oriented with a low tolerance for incomplete or inaccurate work
Self-motivated and comfortable working independently without a defined playbook
Strong communicator across all levels: subcontractors, project teams, building owners, and senior stakeholders
Problem solver who finds the answer rather than documenting the obstacle
Wants to grow into running a business, not just doing the work

Responsibilities

Manage all aspects of closeout documentation collection, organization, validation, and delivery for commercial construction projects.
Collect closeout documentation from general contractors and their subcontractors throughout construction, including equipment specifications, operation and maintenance manuals, warranties, as-built drawings, commissioning reports, test and balance reports, and training materials.
Track submission status, follow up on outstanding items, and ensure all required documents are received and correct.
Organize documentation in our platform by system, room, manufacturer, and drawing number.
Verify that submitted documentation matches contract requirements and installed equipment, and track down and correct discrepancies.
Audit documentation packages for completeness and accuracy before delivery, validating that information matches installed equipment, as-built conditions, and warranty details.
Work directly with project managers, project engineers, and subcontractors throughout the documentation process, providing status updates and participating in closeout coordination meetings.
Train building owners and facility managers on our platform at project delivery.
Manage multiple projects simultaneously at different stages of completion.
Track progress against milestone schedules and flag issues before they become problems.
Own the P&L for this business, including accountability for revenue, margin, and operational expenses.
Report regularly to company leadership on business results, project pipeline, and operational health.
Manage client relationships at a senior level, from initial scoping through project delivery and account growth.
Review and contribute to project proposals.
Participate in business development conversations and help bring in new project work.
Set and maintain delivery standards across all active projects.
Build and document processes that allow the business to grow without losing quality.
Hire and develop the team as the business grows.
Represent the business nationally, building relationships with general contractors, building owners, owner's representatives, and facility professionals.
Work with general contractors, building owners, and facility teams across commercial, healthcare, education, and industrial projects of all sizes, nationwide.