General Manager Bench

Office Depot•Beaumont, TX

2d•Onsite

About The Position

At Office Depot and Office Max, the Bench General Manager will have ownership and drive the overall customer and sales service culture within the location. This role involves accountability for managing sales performance, identifying sales opportunities, and developing overall store strategies and tactics to achieve sales, service, and operational performance goals. The Bench General Manager will ensure maximum sales and profitability by focusing on key business initiatives. They will also own associate training, development of top talent, provide positive and constructive feedback, and appropriate coaching and counseling. This role leads, motivates, and inspires associates to create a customer-centric environment resulting in a memorable and positive customer experience. They will build customer retention, strong relationships, and brand awareness and loyalty. Responsibilities include hiring, merchandising, operations, execution of store and company standards, and resolving associate and customer relations concerns. Conducting performance management of all associates and participating in networking and creating positive relationships within the community are also key aspects. The Bench General Manager acts as a Change Champion, initiating and supporting change. This job posting is to attract experienced candidates in anticipation of future job openings. Office Depot sometimes over-hires in major metropolitan markets and places selected General Manager candidates in a bench/training program to prepare them for future open positions.

Requirements

Experienced candidates in anticipation of future job openings.
Experience aligning with qualifications for a General Manager role.

Responsibilities

Manage sales performance and identify sales opportunities.
Develop store strategies and tactics to achieve sales, service, and operational performance goals.
Ensure maximum sales and profitability by focusing on key business initiatives.
Oversee associate training, development of top talent, and provide coaching and counseling.
Lead, motivate, and inspire associates to create a customer-centric environment.
Build customer retention, strong relationships, and brand awareness and loyalty.
Manage hiring, merchandising, operations, and execution of store and company standards.
Resolve associate and customer relations concerns.
Conduct performance management of all associates.
Participate in networking and create positive relationships within the community.
Act as a Change Champion, initiating and supporting change.