General Manager 5 Food - Schools (Enrollment 10,000 +)

Sodexo•Springfield, MA

About The Position

Sodexo is seeking a General Manager 5 for Springfield City Schools in Springfield, MA, supporting a large‑scale K‑12 operation serving 23,000+ students across roughly 65 schools. This role provides strategic leadership for district‑wide food service operations, including high‑participation breakfast, lunch, dinner, and summer programs, as well as a unique culinary nutrition center producing scratch‑made meals. The General Manager 5 oversees all operational, financial, and compliance functions, partners closely with the Finance Director, leads USDA and internal audits, and builds strong, trusted client relationships. Success requires a confident, collaborative leader with K‑12 experience, strong financial acumen, and the ability to inspire and support a large management team. At Sodexo, we deliver food, nutrition, environmental and facilities management solutions to partnered K-12 schools. Joining us at one of our school sites means fostering healthy learning environments and positively influencing the students’ well-being and performance.

Requirements

ability to direct other leaders in a high-volume business
have strong financial acumen, and P&L background
experience driving employee engagement and student satisfaction through strong leadership skills
knowledge of client contracts and ability to ensure compliance
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
Minimum Education Requirement - Bachelor’s degree
Minimum Management Experience - 4 years
Minimum Functional Experience - 4 years’ experience in management of school nutrition programs

Responsibilities

have exceptional client service mentality and executive presence
support a diverse and inclusive workforce
develop exceptional client relations and ensure the campus food service program goals align with client needs
achieve company and client financial targets and goals
integrate fully within our client's organization and be a trusted advisor with a customer service focus
create a positive work environment