General Manager 5 - Food

Sodexo•New York, NY

1d•Onsite

About The Position

Sodexo is seeking an experienced and dynamic General Manager 5 – Food to oversee food service operations at one of the premier long-term care facilities on the Lower East Side of New York City. This is a high-visibility leadership role where you will have the opportunity to drive operational excellence, elevate the resident dining experience, and lead a strong, unionized team. At Sodexo, we believe in creating a better everyday for everyone. Join a team where your leadership will directly impact the quality of life for residents, patients, and staff alike. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Requirements

Strong leadership experience in healthcare food service, preferably within long-term care
Culinary background with a passion for quality, innovation, and resident-centered dining
Proven success managing unionized teams in a complex, high-volume environment
Experience leading multi-level management teams
Strong financial acumen, including P&L management and cost control
Excellent communication and client relationship skills
Ability to drive employee engagement and operational performance
Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Responsibilities

Provide strategic leadership for all food service operations, including patient dining and retail services
Lead, mentor, and develop a team including: Operations Manager, Patient Services Manager, Executive Chef, 50+ union frontline employees
Drive exceptional resident satisfaction through quality food, service, and hospitality
Ensure compliance with regulatory standards (DOH, Joint Commission, HACCP)
Oversee financial performance, including budgeting, forecasting, and cost controls
Partner closely with client leadership to deliver on program objectives and continuous improvement initiatives
Foster a culture of safety, teamwork, and service excellence