General Manager 1 - Conference Center

SodexoWashington, DC
$81,685 - $105,710Onsite

About The Position

Sodexo Corporate Services is seeking an exceptional General Manager 1 – Conference Center / Director of Events to join their team at the prestigious Fannie Mae headquarters in Washington, DC. This influential, client-facing role will oversee a premier conference center operation, lead a talented service team of 10 skilled hourly employees, and shape the experience for C-Suite executives and enterprise-wide events. The position requires building and sustaining high-trust client relationships, identifying forward-thinking enhancements to elevate the meeting and event experience, and playing a vital role in the success of a high-profile client account. This is an opportunity to champion service excellence at an enterprise level.

Requirements

  • Strong expertise in catering and high-end banquet service.
  • Experience in Client Dining Services and AV/event management systems.
  • A background in events or conference center operations, including large-scale or multi-day productions.
  • Proven success managing union hourly staff.
  • A passion for innovation and elevating the client experience.
  • Minimum Education Requirement - Bachelor’s Degree or equivalent experience.
  • Minimum Management Experience - 5 years.
  • Minimum Functional Experience - 5 years of work experience in hospitality services including hotel management, conference center services, food services, etc.

Responsibilities

  • Coordinate and elevate the full spectrum of event and meeting operations, including conference services, meeting planning, catering, banquets, and premium food & beverage experiences.
  • Serve as lead liaison supporting C-Suite executives and high-level client partners.
  • Drive excellence in both daily operations and large-scale, multi-day event production.
  • Partner closely with teams in hospitality and front desk services, housekeeping, audiovisual/technology, Finance, HR, Sales & Marketing.
  • Mentor and develop management team members.
  • Guide event team members across additional client locations.
  • Act as the primary point of contact for all enterprise-level event needs.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
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