General Maintenance Trades Specialist

Virginia Commonwealth University•Richmond, VA

4d•$55,000 - $60,000•Onsite

About The Position

VCU’s Facilities Management Department is hiring a General Maintenance Trades Specialist for Facilities Operations. The role uses trade knowledge to perform preventive maintenance, repairs, and installations of building infrastructure to help ensure efficient operation of Zone facilities. The specialist provides customer service to faculty, staff, and students, identifies and documents system deficiencies using diagnostic tools, advises management about tasks requiring priority attention, and delivers quality workmanship to maximize system availability and minimize unscheduled downtime. The position responds to service requests involving general building components, electrical systems, plumbing, and HVAC equipment. It also performs scheduled preventive maintenance, collaborates with colleagues across the department, division, and University, and communicates respectfully with internal and external customers. The specialist uses email and AiM/AiM GO to research information, complete work requests, and enter time cards according to established workflows. The position also includes cleaning and organizing shop and mechanical areas. As designated essential personnel, the employee may be required to work or be on call during inclement weather and emergencies.

Requirements

Several years of experience performing residential or commercial building maintenance.
Ability to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, and electrical systems.
Ability to communicate orally and in writing with supervisors, other employees, and customers.
Ability to read and interpret drawings, plans, specifications, and scopes.
Ability to use a wide variety of hand tools and power equipment.
High school diploma, GED, or equivalent.
Valid Virginia Driver's License.
Demonstrated ability to work in and foster an environment of respect, professionalism, and civility with faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a VCU staff member.

Nice To Haves

EPA Universal Refrigerant Certification.

Responsibilities

Diagnose and repair building components, including ceiling tiles, floor tiles, cove base, doors, cabinets, and appliances.
Respond to and complete electrical service requests involving lamps, ballasts, switches, and receptacles.
Respond to and complete plumbing service requests involving flush valves, water closets, sinks, showers, and water coolers.
Diagnose and repair fan coil units, heat pumps, and room air conditioners in response to service work orders.
Perform scheduled preventive maintenance on building infrastructure, including doors, fan coil units, room air conditioners, and heat pumps.
Work collaboratively across the department, division, and University to resolve problems, accomplish shared goals, and foster trust.
Share information and ideas to improve customer service and advance Facilities Management’s goals.
Anticipate and respond promptly to customer needs, provide clear explanations, take initiative to assist customers, and communicate respectfully.
Perform other duties as assigned.
Work or be on call during inclement weather and emergencies.
Use computer skills to access email and research parts and information as needed.
Use AiM and AiM GO to complete work requests and time-card entries promptly, follow established workflows, and maintain notes logs for work requests over 30 days.
Clean and organize materials in the shop and mechanical areas and participate in periodic shop cleaning.