General Maintenance Technician (Entry Level)

Holiday Inn Club Vacations•Kissimmee, FL

2d•Onsite

About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. We’re looking for individuals who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. This role performs basic services and repairs in plumbing, carpentry, painting, electrical, interior finishes, and appliance servicing. The ideal candidate is knowledgeable in industry and company safety standards, can identify, troubleshoot, and resolve maintenance defects, and possesses strong problem-solving and guest communication skills. This position works as part of a team, carrying out tasks assigned by a supervisor or the Chief Engineer, and must be able to follow written instructions and complete documentation.

Requirements

At least six months to 1 year of building maintenance experience or construction
Must have ability to perform skilled work in general maintenance.
Must have proficient skills in painting, tile, plumbing, carpentry and electrical.
Must possess knowledge of telephone and TV troubleshooting for signal.
Must have ability to problem-solve and repair major appliances.
Must have knowledge of hand and power tools and a mechanical aptitude.
Must have strong troubleshooting and face to face guest communication skills.
Must be able to follow written instruction and complete documentation associated with unit maintenance.
Must meet company required motor vehicle policy standards
Must be at least 18 years of age with a valid US driver’s license, and minimum of 1 year of driving experience.

Nice To Haves

Maintenance experience with a resort and/or hotel experience preferred
Bilingual a plus

Responsibilities

Works in a team environment in a primarily response role to complete inspections, repairs, and preparation of guest units.
Assist guests and staff in the resolution of unit maintenance concerns, complaints, and questions.
Assist preventative maintenance team in the preparation of the property for guests.
Perform general maintenance duties as assigned by the manager or supervisor.
Maintain accurate records of units serviced and work performed.
Perform any other duties deemed necessary by the Engineering Leaders.