General Maintenance Tech - Auxiliary

Virginia Commonwealth University•Richmond, VA

1d•Onsite

About The Position

VCU’s Facilities Management Department is seeking to hire a General Maintenance Technician for Facilities Operations. This role is crucial for ensuring the efficient operation of VCU facilities through preventive maintenance, repair, and installation of building infrastructure. The technician will also provide exemplary customer service to faculty, staff, and students, supporting the University’s mission. Key responsibilities include identifying and documenting system deficiencies, advising management on priority tasks, and ensuring quality workmanship to maximize system availability and minimize downtime.

Requirements

Several years of experience performing commercial building maintenance
Ability to repair and service a wide variety of building infrastructure components, including HVAC, plumbing, and electrical systems
Ability communicate orally and in writing to supervision, other employees, and customers
Ability to read/interpret drawings, plans, specifications, and scopes
Ability to use a wide variety of hand tools and power equipment
High School Diploma, GED, or equivalent
Valid Driver's License is required
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Responsibilities

Utilize knowledge of the trades to perform preventive maintenance, repair, and installation of building infrastructure ensuring efficient operation of VCU facilities
Provide exemplary customer service to all faculty, staff, and students supporting the University’s mission of teaching, high-impact research, and creative expression
Identify and document system deficiencies using diagnostic tools and advise management of tasks requiring priority attention.
Provide quality workmanship and service to maximize system availability and minimize unscheduled downtime.
Respond to emergency and expedited after hours work requests such as: Electrical requests, including lamps, ballasts, switches, and receptacles; Plumbing requests, including flush valves, water closets, sinks, showers, and water leaks; Appliance requests, including washers, dryers, dishwashers, and refrigerators; HVAC requests, including hot/cold calls and mechanical failures reported through the BAS; Fire system alarms and troubles; Carpentry requests, including doors and locks/keys issues.
Perform and complete regularly scheduled preventive maintenance to various building infrastructure, such as fan coil units, room air conditioners, exhaust fans, split systems, rooftop units, and heat pumps.
Works in a collaborative and collegial manner throughout the department, division, and University.
Interact with others to collectively resolve problems, accomplish mutual goals, and foster an atmosphere of trust.
Share information and ideas to improve customer service and promote Facilities Management's goals.
Listens to and anticipates customer needs; provides clear explanations; responds quickly; takes initiative to assist internal and external customers.
Communicates respectfully to internal and external customers.
Work/on-call during inclement weather and emergencies.
Utilize computer skills to access email and research parts/information as required.
Demonstrate working knowledge of AiM and AiM Go ensuring prompt completion of work requests and time card entry following all established workflow processes, including notes logs for all work requests over 30 days.
Clean and organize materials in the Shop and mechanical areas.
Participates in periodic cleaning of shop.