General Maintenance Facilities Worker

Community Connections•Washington, DC

About The Position

The General Maintenance Facilities Worker performs general maintenance and repairs for assigned equipment and facilities, including plumbing, electrical, painting, basic carpentry, heating and cooling, and other building systems. The role maintains a safe, clean, and functional physical environment; processes work orders; troubleshoots issues; and carries out routine building-system maintenance and general repairs that do not require a specialized technician. The position also supports Community Connections’ mission and values, maintains the privacy of protected health information in compliance with HIPAA and relevant IT security regulations, and completes role-specific and organization-wide training. Pay is $25–$35 per hour, depending on experience.

Requirements

  • High school degree or equivalent.
  • At least 2 years of direct experience in maintenance or facilities support.
  • Working knowledge of standard office equipment.
  • Knowledge of general carpentry and repairs.
  • Ability to use hand tools and power tools.
  • Ability to provide excellent customer service to internal and external customers.
  • Ability to communicate effectively, both verbally and in writing, with colleagues, clients, and external contacts at all levels.
  • Ability to prioritize projects and strong problem-solving skills.
  • Excellent organizational and time-management skills.

Responsibilities

  • Inspect and identify equipment or machines in need of repair.
  • Maintain physical spaces to ensure a safe, clean, and functional environment.
  • Receive, manage, and process work order requests, ensuring problems are resolved quickly.
  • Troubleshoot issues to determine necessary repairs.
  • Plan repair work using building blueprints or equipment manuals as needed.
  • Perform general repairs that do not require a specialized technician, such as drywall repairs, minor plumbing and electrical work, painting, and repairs to doors and other building fixtures.
  • Perform routine maintenance on building systems.
  • Ensure safety standards are followed throughout the facility.
  • Apply, or assist with applications, for required environmental permits.
  • Clean and assist with upkeep of facilities.
  • Order supplies and materials needed for repairs and maintenance.
  • Move furniture and equipment between areas.
  • Model and reinforce Community Connections’ mission and values, including its commitment to diversity, equity, and inclusion.
  • Protect the privacy of consumers’ protected health information by complying with HIPAA and relevant Community Connections IT security regulations.
  • Complete and stay current on role-specific and organization-wide training.
  • Perform other related duties as assigned, including duties assigned on an as-needed basis.
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