General Liability / Casualty Adjuster

Sedgwick•Telecommuter TX, TX

4d•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance PRIMARY PURPOSE: To be an Account Manager with General Liability Claims experience responsible for the end-to-end management of liability claims involving both primary and excess coverage. This role ensures timely and accurate claim handling, mitigates financial exposure, supports strategic litigation management, investigation, evaluation, and resolution of claims while maintaining compliance with regulatory standards and client-specific requirements.

Requirements

Bachelor's degree from an accredited college or university preferred.
State adjuster licenses required.
Six (6) years of related experience and/or training or equivalent combination of education and experience required.
Thorough legal and jurisdictional knowledge based on line of business
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Strong customer service skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Responsibilities

Investigate, evaluate, and resolve general liability claims, including bodily injury, and complex litigation matters.
Handle claims under both primary and excess policies, ensuring proper coverage analysis and coordination.
Communicate effectively with insureds, brokers, carriers, attorneys, and other parties involved in the claim process.
Maintain accurate and timely documentation in proprietary claims systems.
Collaborate with internal teams and external counsel to develop litigation strategies and settlement recommendations.
Monitor claim progress, set reserves, and ensure timely reporting to clients and carriers.
Adhere to jurisdictional regulations and company best practices.
Participate in audits, quality reviews, and performance evaluations.
Provide exceptional customer service and maintain strong client relationships.
Participate in regular discussions with clients regarding claim status/developments and reserving of excess claims.
Engage defense counsel for coverage reviews of excess claims and defense of primary policy General Liability Claims.
Performs other duties as assigned.
Supports the organization's quality program(s).