General Contractor

ResiBrands•New London, CT

2d•$65,000 - $68,000•Onsite

About The Position

General Manager / General Contractor (GM/GC) for Monty’s Handyman Services in New London, Connecticut. Monty’s Handyman Services is a fast-growing, premium home care and renovation brand focused on quality craftsmanship, proactive customer care, and white-glove hospitality. Services range from small home repairs and subscription-based maintenance to high-end remodels. This dual role requires an operational leader and legal qualifier to oversee daily operations, manage project schedules, conduct on-site estimations, and manage both internal craftsmen and subcontractors. The ideal candidate is a licensed GC with strong business acumen, superior customer service standards, and a passion for building high-performing teams.

Requirements

3+ years of experience in project management, estimating, and leadership within residential construction, remodeling, or trades.
Strong understanding of gross margins, job costing, and operational profitability.
Absolute commitment to timeliness, clear proactive communication, and zero no-shows.
Comfortable adopting mobile tech and software for scheduling, quotes, and CRM management.
Must possess a clean driving record and successfully pass a comprehensive background check.

Nice To Haves

Licensed GC

Responsibilities

Serve as the primary General Contractor.
Ensure all job sites, field operations, and subcontractor projects strictly comply with local building codes, safety regulations, and state requirements.
Oversee day-to-day field execution across home repairs, membership care visits, and major remodeling projects.
Scope, estimate, and present clear, itemized quotes to prospective clients on-site.
Manage project timelines, calendar schedules, material procurement, and labor allocation to ensure projects are delivered on time and within budget.
Oversee and quality-check the work of W-2 craftsmen and specialized subcontractors.
Manage gross margins, job profitability, labor ratios, and project costs.
Utilize tech tools and software for estimation, scheduling, dispatching, and customer communications.
Maintain high organizational standards across project calendars, material orders, and client updates.
Deliver a 5-star, white-glove client experience driven by courtesy, active listening, and clear communication.
Walk job sites with homeowners, address unexpected discoveries promptly, and perform final quality walkthroughs.
Represent the core Monty’s values: show up on time, communicate clearly, and leave the home cleaner than you found it.