General Clerk I

ServiceSource, Inc • Chesapeake, VA

1d

About The Position

ServiceSource is a champion for people with disabilities, operating as a qualified nonprofit agency within the AbilityOne program. The organization hires persons with significant disabilities for direct labor positions, requiring documentation as per the JWOD Act. This General Clerk I position involves performing clearly detailed, specific, and repetitive clerical steps in a prescribed or slightly varied sequence. Tasks include coding and filing documents in an extensive alphabetical file, simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, and operating basic office equipment such as photocopiers, facsimiles, multiline phone/voicemail systems, mailing machines, and minimal computer programs. The role requires a beginning to working knowledge of the subject matter, handling basic issues and problems, and referring more complex issues to higher-level staff. ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia, serving over 35,000 individuals with disabilities annually through innovative employment, training, habilitation, housing, and other support services. Their collaborative approach fosters a community where individuals with disabilities can succeed and thrive, supported by strategic partnerships with local community businesses, government entities, and nonprofits.

Requirements

• High School Diploma, or General Educational Development (GED) required.
• Experience in operating various mailroom machines required.
• Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
• Must be able to stand, reach, and walk for long periods of time.
• Ability to make minor decisions regarding mail issues/questions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Good reading and writing skills.
• Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.
• Basic typing skills.

Nice To Haves

• One-year experience in work related field preferred.
• Prior experience working in a mail center preferred.
• Knowledge of US Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured, and express mail preferred.

Responsibilities

• Performs tasks associated with mail processing and distribution.
• Sorts and collates incoming mail for distribution and dispatches outgoing mail.
• Places mail in proper buckets/tubs for dissemination.
• Receives outgoing mail and applies correct postage.
• Maintains postage records and updates filing, inventory, mailing and database systems.
• Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract.
• If required at site, pull bags to be sent at the end of the day.
• Follow HAZMAT procedures for handling potentially hazardous mail.
• Process unidentifiable mail by opening and reading mail so appropriate distribution can be completed.
• Process machinable mail (folding, inserting, sealing, and opening) as needed.
• Perform other job related duties as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED