General Clerk I - Mail Room

CNA InsuranceSioux Falls, SD

About The Position

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. Under direct supervision, performs routine clerical office work such as filing, photocopying, mail and document scanning, processing and distribution, record keeping, and report compilation. Requires knowledge of department and/or area procedures related to work performed. At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work. At CNA, we are committed to advancing a culture of inclusion – one that attracts talent from all walks of life, fosters respect and collaboration, and enables all of our colleagues to do their best work.

Requirements

  • Basic written and verbal communication skills including professional phone etiquette.
  • Good interpersonal skills.
  • Basic computer skills including Microsoft Office Suite and other business-related software systems.
  • Good organizational skills and the ability to prioritize multiple tasks.
  • High School Diploma, GED or equivalent experience.
  • Computer or office training of one to three months.

Responsibilities

  • Accountable for receiving, classifying, filing and reconciling documents and information utilizing standard office equipment.
  • Maintains files and records of documents processed.
  • Collaborates with the supported business to compile basic reports and follow established formats and procedures.
  • Remain externally focused when interfacing with customers, suppliers, or company employees outside the immediate work area to give or exchange information.
  • May sort, deliver and/or pick-up mail, files and other documents for designated areas.
  • May back up and collaborate with other general clerks as needed.

Benefits

  • CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals.
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