General Clerk I

ServiceSource, Inc•Denver, CO

23h•Onsite

About The Position

ServiceSource is a champion for people with disabilities, offering opportunities to talented individuals who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities, obtaining documentation as per the JWOD Act for direct labor positions. This General Clerk I position involves several repetitive clerical steps in a prescribed or slightly varied sequence. These tasks include sorting, research, delivery to designated mail stops, and all phases of mail distribution, such as opening mail. The role also requires operating basic office equipment like photocopiers, facsimiles, multi-line phone/voicemail systems, mailing machines, and minimal computer programs. The position requires specific knowledge, skills, and abilities to perform these duties effectively.

Requirements

High School Diploma, or General Educational Development (GED) required.
Ability to perform routine tasks on all classes of mail.
Must be able to work on repetitive tasks for long periods with minimum supervision.
Must be able to stand, reach, push and pull and walk for long periods of time.
Ability to make minor decisions regarding mail issues/questions.
Lifting requirements in accordance to contract specifications.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system.
Basic typing skills.
Experience in operating various mailroom machines.

Nice To Haves

Preferred one-year experience in related field.
Preferred experience working in a mail center.
Preferred experience in UPS and Federal Express shipping and procedures.
Preferred knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail.

Responsibilities

Transfer APCs, hampers, or mail tubs from loading docks to the mail center in the morning and from the mail center to dock in the afternoon.
Process and prepare all incoming mail for customer pick up as required by Statement of Work.
Research mail not properly addressed or properly coded.
Consolidate mail to be sent out at the end of the day.
Coordinate with accountable mail vendors on outbound packages and manage pick-ups daily.
Ensure the physical security of the mailroom and its accountable parcels.
Remove trash and keep work area clean and organized.
Perform job in a safe manner, with concern for others and a desire to increase production; if needed operate meter machine.
Follow HAZMAT procedures for handling potentially hazardous mail.
Process accountable mail using the accountable mail tracking system.
Process unidentifiable accountable mail which may require opening and reading mail and forward to appropriate location.
Perform other responsibilities as assigned.

Benefits

Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
Employee Assistance Program
Wellness Program
Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume