About The Position

The General Cleaner performs a variety of cleaning activities in assigned buildings and facilities to keep them clean, sanitary, and orderly, and performs other tasks related to the assignment. Duties include cleaning and sanitizing rooms, bathrooms, floors, hallways, lobbies, stairs, water fountains, furniture, public common areas, food court areas, and exterior grounds. The cleaner uses appropriate cleaning solutions, tools, and equipment, follows safe work practices and chemical instructions, and checks completed work to ensure it meets standards. The role requires courteous customer service, quiet and professional conduct, maintaining a neat appearance, staying in the assigned work area unless directed otherwise, and reporting broken or out-of-order items and unfinished assignments to a supervisor. Other duties may be assigned by a supervisor or Account Manager, including floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.

Requirements

  • Knowledge of basic janitorial work, methods, materials, and equipment.
  • Knowledge of basic safe work practices and the use of toxic and non-toxic chemicals according to MSDS sheets.
  • Ability to understand and follow oral and written instructions.
  • Ability to communicate sufficiently with coworkers and supervisors.
  • Ability to operate powered and non-powered janitorial equipment.
  • Ability to interpret written instructions and warning labels on cleaning chemicals.
  • Ability to maintain the physical condition needed to perform the assigned duties, including extended walking, standing, or sitting; lifting and carrying 1–30 pounds; pushing and pulling with 5–35 pounds of force; climbing stairs and ladders; bending, twisting, balancing, kneeling, crouching, crawling, reaching, handling, grasping, and fingering.
  • Ability to perform overhead reaching throughout the shift.
  • Sight, depth perception, and hand-eye coordination sufficient to perform cleaning tasks and operate equipment and tools safely.

Responsibilities

  • High-dust surfaces above shoulder height, including lights, door areas, curtain tips, vents, and ledges.
  • Sanitize and spot-clean surfaces below shoulder height, remove fingerprints and smudges, and spot-clean windows.
  • Clean bathrooms, including sinks and toilets; check, clean, and refill soap and paper dispensers as needed.
  • Empty trash cans, clean them when needed, and replace liners.
  • Dust mop or vacuum floors, including under furniture, and clean dust-mop heads.
  • Clean exterior grounds and public areas by emptying receptacles, removing litter and cigarette butts, spot-cleaning spills, removing gum, wiping benches and vending machines, and cleaning glass and window ledges.
  • Dust mop and spot mop hallways; clean glass, planters, corners, edges, and window areas as assigned.
  • Clean and sanitize food court tables, return chairs to their places, handle spills and trash, and transport and clean trays using a tray power washer.
  • Sanitize floors using the proper germicidal solution, working from the back of the room toward the exit.
  • Inspect completed work, check furniture placement, and make corrections as needed.
  • Clean halls, lobbies, stairs, water fountains, and furniture; perform wall spotting and high dusting daily.
  • Provide courteous customer service, answer or appropriately refer questions, work quietly, and maintain a clean and neat personal appearance.
  • Report broken or out-of-order items and notify the supervisor if the assigned work is incomplete by the end of the shift.
  • Perform other duties as assigned, which may include floor stripping and waxing, carpet extraction and bonneting, and floor auto-scrubbing and buffing.
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