GM/Sales Manager

Culligan of Rochester•Byron, MN

About The Position

The General and Sales Manager is responsible for overseeing the total operation of the business while maintaining a primary focus on driving sales growth. You will lead a diverse team, manage the P&L (Profit and Loss), and design sales strategies that ensure long-term profitability. This role requires a "player-coach" mentality—someone who can lead from the front in high-stakes negotiations while also ensuring operational efficiency and employee engagement.

Requirements

5+ years in a management role with a proven track record of hitting sales quotas.
Bachelor’s Degree in Business, Marketing, or a related field preferred but not necessary (or equivalent experience).
Proficiency in CRM software (Salesforce, HubSpot, etc.) and Microsoft Office Suite.
Exceptional negotiation, public speaking, and interpersonal skills.
Strong ability to read balance sheets, P&Ls, and financial forecasts.

Nice To Haves

Water treatment experience preferred, but not necessary.

Responsibilities

Revenue Growth: Develop and execute annual sales plans to meet or exceed revenue targets.
Pipeline Management: Oversee the sales funnel, ensuring a consistent flow of leads and high conversion rates.
CRM: Evaluate and Implement a new CRM that can drive leads to appointments to sales, using automated lead nurturing and a sales funnel to follow through on all leads.
Key Account Management: Directly manage high-value client relationships and assist the sales team in closing major deals.
Training: Recruit, train, and mentor sales staff on closing techniques, CRM usage, and product knowledge.
P&L Management: Monitor financial performance, manage budgets, and implement cost-control measures.
Workflow Optimization: Streamline internal processes to improve customer experience and delivery timelines.
Compliance: Ensure all business activities adhere to local laws, safety regulations, and company policies.
Performance Reviews: Set clear KPIs (Key Performance Indicators) for all departments and conduct regular performance evaluations.
Culture Building: Foster a high-performance, inclusive, and motivating work environment.
Conflict Resolution: Act as the final point of escalation for internal staff issues or customer complaints.