General and Operations Manager

Fugees Family • Atlanta, GA

7d • Onsite

About The Position

Georgia Fugees Academy Charter School (GFACS) is seeking a General and Operations Manager to serve 6th-12th grade students. This role requires an unwavering commitment to the Fugees Family, Inc. mission and a willingness to go above and beyond to meet the needs of students, families, and staff. Reporting to the School Leader, this is a 10-month, exempt position. The program begins with middle-school-level students, but instructional scope starts with Kindergarten-level material, as most Fugees Academy students begin middle school performing well below grade level.

Requirements

• Bachelor’s degree in business administration, management, operations, or a related field preferred.
• Several years of experience in operations, management, supervision, or a related leadership role.
• Strong interpersonal, leadership, organizational, and decision-making skills.
• Ability to analyze data, solve problems, and manage multiple priorities.
• Proficiency with business software, reporting tools, scheduling systems, or productivity platforms.
• Excellent verbal and written communication skills.
• Excellent command of the English language with a passion for supporting expressive language in non-native speakers.
• A strong sense of loving accountability and individual and collective responsibility.
• Believe that all students are capable of academic achievement.
• Commit to building deep, authentic relationships with students and families.
• Duties and expectations are carried out in a positive, productive, accurate, and punctual/on-time manner.
• Be receptive to coaching, mentoring, feedback, and performance evaluations for purposes of professional growth and development.

Nice To Haves

• Experience managing budgets, staff, vendors, or multi-department operations.
• Experience developing policies, improving processes, or leading organizational change.
• Knowledge of industry-specific regulations, compliance standards, or performance metrics.
• Demonstrated ability to lead teams and improve operational efficiency.

Responsibilities

• Direct and coordinate daily business operations across departments or work units.
• Develop, implement, and evaluate operational policies, procedures, and goals.
• Monitor organizational performance and identify areas for improvement.
• Manage staff, including hiring, training, scheduling, supervising, and evaluating performance.
• Communicate organizational goals, expectations, and procedures clearly to employees and stakeholders.
• Analyze reports, budgets, performance data, and operational information to support decision-making.
• Identify operational problems or risks and develop appropriate solutions.
• Coordinate activities between departments to ensure efficient workflow and resource use.
• Oversee budgets, financial reports, purchasing, inventory, or other business resources as assigned.
• Ensure compliance with company policies, safety standards, regulations, and applicable laws.
• Lead meetings, prepare written reports, and present information to leadership, staff, clients, or partners.
• Support strategic planning and help implement organizational initiatives.
• Develop creative solutions to improve productivity, service quality, and organizational effectiveness.

Benefits

• Benefits provided through the State of Georgia’s State Health Benefit Plan
• Specific medical, dental, and vision plans covered 100% for employees and 50% for eligible dependents
• Generous employer contribution towards the employee’s retirement plan as part of the Teachers Retirement System of Georgia
• Paid holidays and days off
• Paid family leave and backup care reimbursement
• Working for a mission-driven organization doing impactful work
• A fun, collaborative, and balanced culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level