About The Position

Citi, a leading global bank with approximately 200 million customer accounts across more than 160 countries, offers a broad range of financial products and services. Its Operations & Technology teams are dedicated to providing secure, reliable, and efficient technology solutions, from maintaining bank safety and managing global resources to designing digital architecture and ensuring a first-class customer experience. Citi fosters a diverse and inclusive environment, valuing respect, merit-based promotion, and personal development. The company seeks innovators who are problem solvers and passionate about their work. Citi's global Innovation Labs is looking for a versatile Senior GenAI Platform Engineer to lead the design and development of cutting-edge Generative AI platforms. This role is crucial for creating a competitive advantage by architecting and delivering high-impact, scalable AI solutions primarily using Python, with additional use of Node.js and TypeScript. The ideal candidate is an expert polyglot engineer with a proven track record in building enterprise-grade products, who will lead innovative AI projects and shape the future of financial technology at Citi.

Requirements

  • 7+ years of experience in the software industry, with a strong emphasis on building enterprise software.
  • 6+ years of relevant experience developing and implementing scalable and robust platforms, applications, and services using modern libraries and frameworks (e.g., Python: FastAPI, Flask, Pandas, Scikit-learn, Hugging Face; Node.js: Express, NestJS; TypeScript).
  • 5+ years of experience delivering complex backend solutions and services (e.g., APIs, microservices) into production.
  • Demonstrated experience in managing and implementing successful projects of varying sizes and complexities.
  • Proven understanding of Generative AI systems, AIOps, and application monitoring/evaluation.
  • Experience with cloud architectures, with specific experience in public cloud offerings.
  • Strong passion and proven hands-on experience integrating with AI/ML technologies.
  • Experience with software development agents, agile development, CI/CD pipelines, software testing, and code reviews.
  • Ability to quickly learn new technologies, adjust priorities, influence highly skilled engineering teams, and guide technology decisions.
  • Demonstrated leadership and project management skills.
  • Excellent communication and documentation skills, with the ability to communicate clearly and concisely, both written and verbal.
  • Strong analytical, problem-solving skills, and a strategic mindset.
  • Bachelor's degree/University degree or equivalent experience is required.

Nice To Haves

  • Experience in the financial industry is a significant advantage.
  • Master's degree is preferred.

Responsibilities

  • Lead the design, development, and maintenance of highly complex GenAI platforms, applications, and services using Python, Node.js, and TypeScript.
  • Ensure the seamless operation, scalability, and integration of AI capabilities across various Citi business units.
  • Engage with data science, technical, and business stakeholders to define and design the overall architecture for key use-cases.
  • Drive the deployment of new GenAI products and process improvements, working with internal and external partners to design, validate, and deliver solutions.
  • Resolve high-impact technical and business problems, leading projects through in-depth evaluation of complex business processes, system architecture, and industry standards.
  • Provide expert guidance and advanced knowledge in modern programming, ensuring platform design adheres to architectural blueprints and best practices for generative models.
  • Develop and enforce robust coding standards, testing methodologies, debugging practices, and implementation strategies for enterprise-grade solutions across Python, Node.js, and TypeScript.
  • Manage multiple concurrent initiatives and projects of varying sizes and complexity.
  • Engage with external vendors and startups for joint initiatives and exploration of new technologies.
  • Cultivate a comprehensive understanding of how business, architecture, and infrastructure integrate within the GenAI ecosystem at Citi.
  • Serve as an advisor and coach to mid-level developers and analysts specializing in AI technologies to foster skill development.
  • Collaborate with Citi's Risk and Control teams to ensure best practices are followed regarding governance, risk management, standardization, and tooling.
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