GenAI Account Manager
About The Position
Alice partners with the world’s leading AI labs and GenAI innovators to help them build safer, more trustworthy models. We’re looking for a GenAI Account Manager to own and grow strategic relationships with top LLM labs, organizations shaping the future of AI. In this role, you will be the primary business partner to advanced AI teams, helping them succeed leveraging Alice’s AI Safety, Red Teaming, Model Evaluation, and Post-Training Data solutions. You’ll build multi-threaded relationships, drive renewals and expansions, and ensure customers see clear, ongoing value from our work. You will also stay ahead of frontier-model innovation cycles, emerging evaluation methodologies, and evolving safety risk surfaces, helping customers navigate a rapidly changing GenAI landscape. If you thrive in high-growth environments, love working with technical stakeholders, and want to define how frontier models are evaluated and safeguarded, this role is for you.
Requirements
- 5+ years in Account Management, Consulting, Partnerships, or similar roles
- Experience working with technical or AI/ML-driven customers (required)
- Strong communication and stakeholder management skills
- Ability to navigate complex, multi-threaded accounts
- Proactive, low-ego mindset
Nice To Haves
- Technical fluency with LLMs, AI safety concepts, or evaluations (a major plus)
Responsibilities
- Own and deepen relationships with leading GenAI and LLM lab customers
- Serve as primary business partner across research, product, safety, and leadership teams
- Drive renewals and expansions across multiple parallel workstreams
- Understand customer priorities, technical roadmaps, and safety risks, and align our solutions accordingly
- Lead business reviews and strategic value conversations
- Identify whitespace opportunities to grow the partnership
- Partner internally with Program Architects, Research, Product, and Delivery to ensure flawless execution
- Advocate for customer needs and ensure long-term success
Benefits
- Opportunities for growth and professional development in a cutting-edge field.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
