Gemini Field Application Engineer
About The Position
We're seeking a talented and experienced Field Applications Engineer to join our team. In this role, you will be responsible for providing technical pre-sales and post-sales support to our customers, focusing on our Gemini Detect perception solutions. You will work closely with sales teams, customers, and internal engineering teams to ensure the successful deployment and ongoing support of our products. This role is for someone looking to transform various industries with revolutionary lidar sensing and perception technology.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field
- 5+ years of experience in a field applications engineering or technical sales role
- Strong technical knowledge of perception systems and data analytics, including:
- Expertise in 3D lidar data processing and analysis.
- Experience with crowd analytics, traffic systems, real-time monitoring systems, or safety applications.
- Understanding of sensor fusion techniques and applications.
- Familiarity with machine learning and computer vision concepts related to perception.
- Experience with network protocols and architectures, including VLANs, firewalls, and multicast, as they apply to real-time data streaming and management between sensors and servers.
- Excellent problem-solving and troubleshooting skills
- Strong communication and presentation skills
- Ability to travel as needed
- A bias towards action and ownership
Responsibilities
- Conduct technical presentations and demonstrations of our Gemini Detect perception solutions to potential customers
- Assess customer requirements and recommend appropriate solutions
- Collaborate with sales teams to develop and execute effective sales strategies
- Provide technical expertise to create accurate and compelling proposals
- Aid the Customer Success and Support teams in:
- Providing on-site and remote technical support to customers
- Troubleshooting and resolving complex technical issues
- Conducting system installations and configurations
- Deliver training and education to customers on our Gemini Detect perception solutions
- Build and maintain strong relationships with customers.
- Proactively identify and address customer needs and concerns
- Provide timely and effective communication to customers
- Stay up-to-date on the latest technologies and trends in perception and analytics.
- Maintain a deep understanding of our Gemini Detect perception products and solutions
- Contribute to the development of technical documentation and training materials
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A collaborative and supportive work environment.
- The chance to work with cutting-edge lidar perception technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computer and Electronic Product Manufacturing
Number of Employees
251-500 employees
