Engineer - Field Application

Foxconn-PCE Technology•Austin, TX

10d

About The Position

The Field Application Engineer - PCB plays a critical role in bridging the gap between product development and customer implementation by providing expert technical support and solutions tailored to client needs. This position involves working closely with customers to understand their technical requirements, troubleshoot issues, and optimize the use of our products in real-world applications. The engineer will collaborate with sales, product management, and engineering teams to ensure customer satisfaction and successful deployment of solutions. By delivering technical presentations, conducting product demonstrations, and offering training, the Field Application Engineer helps customers maximize the value of our technology. Ultimately, this role drives customer success and contributes to the continuous improvement of our products through direct feedback and technical insights.

Requirements

Bachelor’s degree or above in Electronic Engineering or a related field.
3–5 years of experience in PCB design, manufacturing, or testing.
Additional work experience should be related to the electronics industry, with a total of approximately 8 years of professional experience.
Familiarity with Electronic Components such as PCB fundamentals: stack-up / bring-up / FR4 / Rogers / TH / micro-via / HASL / ENIG High-Speed Signals / PI / EMC Manufacturing and Assembly: SMT / BGA / reflow profile / AOI / X-ray PCB-related tools: AutoCAD / Polar / SI9000 / Genesis / InFlow.
Proficient in Excel for data analysis
Excellent communication and problem-solving skills, with the ability to collaborate effectively with customers and internal teams.
Willingness to travel to customer sites to provide technical support.

Nice To Haves

Experience with Minitab and DOE methodologies is preferred.
English and Mandarin speaking preferred.

Responsibilities

Provide application and product-level support to clients.
Collaborate with customer engineering teams on integration, debugging, and performance optimization.
Translate client technical requirements to internal R&D teams.
Deliver technical training, product demos, and documentation to customers.
Conduct failure analysis (FA) and root-cause investigation and recommend solutions.
Drive product design development incorporating design rules, performance optimization and manufacturing for HVM (high volume manufacturing).
Optimize testing processes and create reliable automated test programs.
Collaborate cross-functionally with R&D, manufacturing, and quality teams to ensure products meet engineering specifications and customer expectations.
Create field reports, support documentation, and provide feedback for continuous improvement.
Leverage extensive personal experience in PCB design and material science to become a trusted partner for our customers.
Stay updated on PCB technology trends and industry developments; propose recommendations to support product improvement and innovation.
Perform other duties as requested or assigned.