Field Application Engineer

Seyond • Sunnyvale, CA

4d • $70,000 - $120,000 • Onsite

About The Position

Seyond is a leading global provider of image-grade LiDAR technology, powering a safer, smarter and more mobile world across the automotive, intelligent transportation, robotics and industrial automation sectors. Founded in Silicon Valley with strategically placed research and manufacturing facilities across the globe, Seyond is crafting LiDAR solutions that elevate autonomous driving and fuel the advancement of smart infrastructure development. Our dynamic portfolio – including ultra-long range flagship LiDAR sensor Falcon, mid-to-short range LiDAR sensor Robin and perception service software platform OmniVidi – powers automotive and ITS solutions for partners like NIO, Faraday Future, Exwayz and Hexagon. Currently, over 200,000 Falcon units are in use, and the product continues to be mass-produced today.
This job requisition is not eligible for employment-based immigration sponsorship by Seyond.
Job Summary
We are seeking a Field Application Engineer (FAE) to join our System & Application Engineering team and support the deployment and integration of our LiDAR-based sensing products.
In this role, you’ll serve as the technical bridge between customers, business development, and engineering, ensuring our products perform flawlessly in real-world conditions.

Requirements

• Bachelor’s degree in Electrical Engineering, Optical Engineering, Mechanical Engineering, Computer Engineering, or other related engineering discipline.
• Knowledge of embedded Linux and sensor integration.
• Strong learning ability and problem-solving skills.
• Great communication and presentation skills.
• Must be comfortable working on-site with customers and in hands-on field environments.
• Willingness to travel domestically (up to 30%) for customer site visits, installations, and field support.

Responsibilities

• Analyze customer’s needs and train customers on LiDAR operation and system analysis.
• Develop and deliver training, technical documentation, and best practice guides for customers and partners.
• Prepare and validate the product and the solution, including both hardware and software components, to ensure trouble-free on-site installation.
• Assist deployment, configuration, validation, and troubleshooting to ensure product performance meets customer requirements.
• Collaborate with hardware, software, and product teams to solve technical problems.
• Document all findings clearly and communicate effectively across engineering and management teams.
• Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency.
• Translate customer feedback into actionable product insights and improvement opportunities.

Benefits

• A variety of health insurance plans
• 401(k) retirement plan
• Paid time off
• Paid parental leave
• Wellness reimbursement
• Financial contributions to your ongoing development (conference participation, training etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees