Gear Shop Coordinator

Monument Health•Rapid City, SD

1d•Onsite

About The Position

The Gear and Apparel Coordinator is responsible for coordinating the daily operations of the gear and apparel store to ensure an exceptional customer experience and efficient store performance. This position manages merchandise procurement, inventory control, product displays, sales support, customer service, and vendor relationships. The coordinator ensures the store is well-stocked, visually appealing, and aligned with organizational goals while maintaining accurate inventory and operational records.

Requirements

High School Diploma/GED Equivalent in General Studies
1+ years Fundraising Experience
Requires the ability to work assigned schedules and hours as determined by the department.
Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects.

Nice To Haves

3+ years of Inventory Management Experience
3+ years of Retail Experience
3+ years of Bookkeeping Experience

Responsibilities

Coordinate and support the day-to-day operations of the gear and apparel store, including opening and closing procedures, maintaining a clean, organized, safe, and professional environment, and ensuring compliance with organizational policies and safety standards.
Manage inventory levels and product availability by ordering, receiving, inspecting, organizing, replenishing, and transitioning apparel, gear, promotional items, and other merchandise based on customer demand, sales trends, and seasonal needs.
Maintain accurate inventory records and conduct routine inventory counts, reconcile discrepancies, and ensure product information, pricing, and related records are current and accurate.
Provide exceptional customer service by assisting with purchases, product questions, sizing, special orders, and concerns while fostering a welcoming shopping environment and supporting customer retention.
Process sales transactions accurately using point-of-sale and retail management systems and monitor sales activity, inventory trends, and other key store metrics to identify opportunities to improve performance.
Create and maintain effective visual merchandising displays that promote products, support sales objectives, and reflect seasonal promotions, new merchandise, special events, and organizational standards.
Develop and maintain effective relationships with vendors and suppliers; coordinate orders, deliveries, returns, product availability, pricing, shipment schedules, and product quality as needed.
Prepare and maintain accurate records, reports, invoices, and documentation related to sales, inventory, purchases, expenses, and store operations; assist with budget tracking and expense monitoring.
Support promotional initiatives, marketing campaigns, fundraising activities, community engagement efforts, and Foundation events, including on-site and off-site event operations as needed.
Identify and recommend opportunities to improve store processes, product offerings, customer experience, and operational efficiency, and perform other duties as assigned in support of organizational goals and objectives.
All other duties as assigned.