GCM Relationship Manager II

M&T Bank•Chicago, IL

1d•$89,000 - $148,300

About The Position

The GCM Relationship Manager II manages client relationships and the daily administration of assigned Global Capital Markets (GCM) accounts of varying complexity and importance. The role oversees administrative, operational, and risk management activities for GCM transactions, serves as the main point of contact for clients and internal and external service partners, and supports strategies for sustainable earnings growth and compliance with Bank and Division plans. The position delivers client service while ensuring internal controls are satisfied and collaborates with internal partners as appropriate. The role also supports transaction structuring and closing, client development, fee management, risk and regulatory compliance, and business products and processes. It may provide coverage for other Relationship Managers, lead or represent GCM in projects and corporate initiatives, and supervise or mentor less experienced associates.

Requirements

Bachelor's degree and at least 2 years of client service experience in Global Capital Markets products or markets; alternatively, a combined minimum of 6 years of higher education and/or work experience, including at least 2 years of client service experience in Global Capital Markets products or markets.
High level of proficiency with personal computers and pertinent software.
Prior experience reading, analyzing, and interpreting legal documents.
Prior experience calculating amounts such as discounts, interest, commissions, and percentages.
Familiarity with corporate structures and relevant laws and regulations.
Proven problem-solving skills.
Strong verbal and written communication skills.
Strong analytical skills.

Nice To Haves

CCTS (Certified Corporate Trust Specialist) certification.
Working knowledge of pertinent specialized internal software applications.
Managerial or leadership experience.
Demonstrated sense of ownership in jobs or projects.

Responsibilities

Monitor administrative and operational systems, databases, and account activity to ensure assigned accounts operate within established policies, procedures, and guidelines.
Review and analyze operative documents and agreements and provide comments to counsel during negotiation and drafting.
Coordinate risk monitoring and regulatory compliance activities with Legal, Risk, Compliance, and/or Audit as required.
Research and resolve account control and client service issues in a timely manner, working with appropriate internal and external resources.
Work with external parties, including attorneys, financial advisors, interested parties, and alliance or service partners, to structure and close GCM transactions.
Complete account administration activities, including timely cash flow execution, fee billing, internal and external reporting, and tickler processing.
Participate with GCM Sales in calls with current and prospective clients and prepare fee proposals for new business opportunities.
Evaluate fees for suitability and conformance with fee schedules, and partner with Fee Billing to monitor and collect aged receivables in a timely manner.
Cultivate current and prospective clients and referral sources to identify business opportunities; represent GCM at transaction closings, attend and chair client meetings and presentations, and prepare documentation supporting client relationships.
Identify opportunities to increase revenue through additional fees when services change, advise management, and implement approved fee increases, discounts, and waivers according to established controls and procedures.
Provide coverage and support for other Relationship Managers within the assigned Section or Unit as required.
Represent GCM and/or lead departmental projects and Corporate initiatives periodically.
Assist management with development and operation of business products and processes.
May supervise and/or mentor less experienced associates.
Adhere to Company risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite, and escalate risk-related issues to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
Complete other related duties as assigned.