T5 Tower Staff

IGC•Chicago, IL

4d•Onsite

About The Position

Join the Team That Keeps Aviation Moving Are you ready to play a critical role at the center of airport operations? As a Gate Coordinator, you’ll be the driving force behind efficient aircraft movement—ensuring every arrival and departure is executed safely, on time, and with precision. This fast-paced, high-impact role is ideal for individuals who thrive under pressure, excel at problem-solving, and are passionate about operational excellence in aviation.

Requirements

High school diploma or GED required
Experience with RMS, AODB, or similar systems and proficiency in Microsoft Office
Strong, clear communication skills, including radio communication in time-sensitive situations
Must be able and willing to work all shifts, including mornings, afternoons, evenings, overnight shifts, weekends, and holidays
Ability to pass background check and drug screening
Must obtain and maintain a SIDA badge
Valid driver’s license required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of Word Processing Software, Spreadsheet Software, Internet Software, and Database Software.
Professionalism
Oral and written communication skills
Ability to make good judgments in a variety of situations
The employee is regularly required to talk or hear.
The employee is frequently required to sit, and use hands.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
The noise level in the work environment is usually moderate.

Nice To Haves

7+ year of aviation, ramp operations, ground handling, or similar fast-paced operational environment preferred
Bachelor's degree (B. A. / B. S.) from four-year college or university

Responsibilities

Coordinate Gate Assignments: Manage aircraft parking and gate scheduling using Resource Management Systems (RMS) to optimize airport operations.
Lead Real-Time Operations: Serve as the key point of coordination between airlines, ramp teams, and airport leadership to ensure seamless arrivals and departures.
Monitor Airfield Activity: Utilize operational systems to ensure safety compliance and efficient ramp activity.
Resolve Operational Challenges: Anticipate and address gate conflicts, delays, and disruptions—especially during irregular operations (IROPS) like weather events.
Communicate Critical Updates: Keep airlines and stakeholders informed and ensure accurate updates to Flight Information Display Systems (FIDS).
Maintain Operational Records: Track daily activity, maintain logs, and contribute to performance reporting and operational improvements.