Gas Station Manager

Meijer•Commerce, MI

23h

About The Position

The Gas Station Manager plans, directs, and supervises team members in day-to-day store operations. The manager serves as a mentor and coach, implements strategies to improve customer service and sales, and ensures customer needs are met quickly and efficiently. The position maintains store appearance, product presentation, and company standards, with particular attention to prime shopping hours. The manager is responsible for staffing, hiring, team development, performance and disciplinary actions, and department financial results, including sales and shrink. They spend most of their time in the store communicating with customers and team members, ensuring exceptional service, safe work practices, and completion of required training. The role also promotes succession planning and career growth.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to teach suggestive selling.
Ability to lead an organization that practices working safely at all times.
Ability to mentor team members across the organization, including SDITs, hourly team members, and team leaders.
Successful completion of all required certifications.

Nice To Haves

Rotational assignments in other store areas such as meat, bakery, produce, and deli.
Customer service and product flow experience.

Responsibilities

Provide courteous, friendly, and efficient service to customers and team members to support a positive company image.
Manage staffing, selection, and hiring to meet staffing needs.
Promote succession planning by identifying development needs, providing career paths, and participating in promotion decisions.
Document and apply disciplinary actions and make recommendations concerning discharge.
Manage department P&L, achieve sales goals, and maintain shrink.
Model exceptional, fast, and friendly customer service.
Communicate the Meijer Friendly Initiative in team meetings and conversations.
Mentor and coach team members to exceed customer service and sales goals and maintain company standards.
Ensure team members are trained in their jobs and complete required training.
Spend the majority of time in the store communicating with customers and team members to ensure exceptional service.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Perform other duties as assigned.