Gas Controller

NiSource•Columbus, OH

2d•$69,900 - $105,000

About The Position

The Gas Controller monitors and controls transmission and distribution gas system operations to ensure safe and reliable service. The role maintains system gas balance by coordinating supply, demand, storage, and transportation resources, and responds effectively to normal, abnormal, and emergency operating conditions. Controllers document activities and comply with PHMSA, Control Room Management (CRM), DOT, and company policies, procedures, and qualification requirements. They troubleshoot system issues and alarms using SCADA data, communicate findings with Field Operations personnel, escalate abnormal conditions to designated leadership, and use 3-Way Communication to verify and convey critical operational information. The position works 12-hour shifts on a Panama 2-2-3 rotation, alternating two weeks of day shifts with two weeks of night shifts. The schedule provides every other weekend off duty. Extended hours and varying shifts may be required during emergencies, subject to DOT Hours of Service requirements. As a public utility providing essential services 24/7, NiSource may require employees to support emergency response efforts outside normal hours or assist with tasks outside typical responsibilities. The role is based near the Primary Gas Control Center at the Arena office in Columbus, Ohio, and requires residence within a one-hour commute in all traffic conditions. Candidates must be legally authorized to work in the United States without requiring employer sponsorship now or in the future. NiSource emphasizes a respectful, inclusive, collaborative workplace, supports veterans and military spouses, and is committed to equal employment opportunity. Reasonable accommodations are available during the hiring process and for performing essential job functions. Safety is a core value, and employees are expected to follow safety requirements, report hazards, and help maintain a safe environment.

Requirements

Remain calm and make effective decisions during abnormal and emergency operating conditions.
Have strong planning, organizational, analytical, verbal, and written communication skills.
Evaluate system conditions, assess operational risk, and make timely decisions supporting safe, reliable, and compliant pipeline operations.
Collaborate in a close team environment and contribute positively to Gas Control’s operational goals.
Successfully pass the Console Operator Basic Requirements Assessment (COBRA) aptitude evaluation.
Pass a color-blind test to distinguish between colors.
Pass DOT random drug and alcohol testing.
Reside within a one-hour commute of the Primary Gas Control Center (Arena office, Columbus, Ohio) in all traffic conditions.
Have basic to intermediate computer skills, including proficiency in Microsoft Excel, Word, Outlook, and Teams.
Be able to obtain and maintain required Operator Qualifications (OQ).
Be legally authorized to work in the United States and not require employer sponsorship now or in the future.

Nice To Haves

At least 2 years of work experience in a gas utility or related industry.
Experience working night shifts, a rotating shift schedule, weekends, or holidays.
Familiarity with SCADA systems or similar real-time data systems.
Familiarity with PHMSA and Control Room Management (CRM) procedures and regulations.
Knowledge of, or ability to learn and troubleshoot, fluid dynamic and thermodynamic concepts, including pressures, flows, and gas laws.
Working understanding of State and Federal regulatory requirements, gas transmission systems, and gas energy markets.

Responsibilities

Monitor and control transmission and distribution gas system operations to ensure safe and reliable service.
Perform effectively during normal, abnormal, and emergency operating conditions, including implementing emergency response procedures.
Maintain system gas balance by coordinating supply, demand, storage, and transportation resources.
Document activities and comply with PHMSA, Control Room Management (CRM), DOT, and company policies, procedures, and qualification requirements.
Troubleshoot system issues and alarms using SCADA data and communicate findings with Field Operations personnel.
Escalate abnormal operating conditions to designated leadership personnel according to policies and procedures.
Use 3-Way Communication to verify and communicate critical operational information.
Work 12-hour shifts on a Panama 2-2-3 rotation, alternating two weeks of day shifts with two weeks of night shifts.
Work extended hours and varying shifts when necessary during emergencies, in compliance with DOT Hours of Service requirements.
Support emergency response efforts, potentially outside normal hours or beyond typical responsibilities.
Follow safety requirements, report hazards, and help maintain a safe environment for employees and coworkers.